Seasoned assistant to Commissioner offering comprehensive experience in policy analysis, strategic planning, and administrative support within government structures. Strengths lie in coordinating and facilitating high-level meetings, managing complex schedules, and drafting detailed reports while maintaining utmost confidentiality. Demonstrated ability to make significant contributions to team objectives and successfully handle simultaneous tasks with efficiency.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Assistant to the Commissioner
City of Chicago - City Hall
Chicago, IL
06.1999 - 01.2024
Scheduled appointments and maintained calendar of events on behalf of the Commissioner.
Handled incoming calls and directed callers to appropriate department or employee.
Maintained inventory of office supplies and placed orders when necessary.
Greeted visitors in person or over phone; provided general information about organization's services when necessary.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Developed and implemented procedures to ensure the Commissioner's office ran smoothly.
Assisted in coordinating travel arrangements, including airline reservations, hotel accommodations, rental cars.
Screened calls, emails, and mail addressed to the Commissioner; answered inquiries as appropriate or directed them to the appropriate person and department for resolution.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Participated in weekly team meetings providing updates on progress made towards achieving goals set out by senior management.
Directed customer inquiries to appropriate department personnel.
Assisted with customer requests and answered questions to improve satisfaction.
Worked effectively in team environments to make the workplace more productive.
Legislative Assistant
City of Chicago
Chicago , IL
Attended committee meetings related to assigned areas of responsibility.
Maintained an up-to-date database of all relevant contacts within the legislature.
Monitored legislative activities in assigned committees and provided timely updates to management.
Developed relationships with relevant government personnel in order to advocate effectively on behalf of the organization's interests.
Worked effectively in team environments to make the workplace more productive.
Education
Some College (No Degree) - Pharmacy Technician
Illinois Medical College
Chicago
Skills
Meeting facilitation
Memo preparation
Mail handling
Meeting planning
Scheduling
Administrative operations
Coordination
Multi-line telephone systems
Calendar management
Senior leadership support
Office administration
Certification
Cook County/State of Illinois Notary
Real Estate Signing Agent
Timeline
Assistant to the Commissioner
City of Chicago - City Hall
06.1999 - 01.2024
Cook County/State of Illinois Notary
Real Estate Signing Agent
Legislative Assistant
City of Chicago
Some College (No Degree) - Pharmacy Technician
Illinois Medical College
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