Hi, I’m
Lynette Young
Silver Spring,MD
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
27
years of professional experience
1
Certificate
Work History
Leisure World of MarylandSilver Spring, USA
Clubhouse Coordinator
06.2023 - 09.2024
Job overview
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Monitored inventory levels and ordered additional supplies as needed.
- Prepared detailed expense reports for all departmental activities.
- Maintained calendars of upcoming events, meetings and deadlines.
- Assisted with the development of marketing campaigns aimed at increasing sales volume.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Delegated work to staff, setting priorities and goals.
- Interpreted and explained work procedures and policies to brief staff.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Analyzed financial activities of department to share budgetary input with managers.
- Computed balances, totals or commissions to support accounting team.
Willis Towers WatsonTempe, USA
Benefits Coordinator
10.2020 - 05.2023
Job overview
- Assisted with the enrollment process of health and welfare plans for employees.
- Maintained up-to-date knowledge of all benefit plan provisions, policies, and procedures.
- Responded to inquiries from current and former employees regarding their benefits package.
- Researched new benefits options that could be offered at competitive rates while providing maximum value to employees.
- Assisted in reconciling payment variances on employee benefit packages for vendors and payroll records.
- Discussed medical, dental, short-term and long-term benefit plans with new hires and eligible employees with status changes.
City of MadisonMadison, USA
Administrative Assistant
04.2016 - 08.2018
Job overview
- Customer Service, Front desk within Community Center
- Dual duty, Maintenance personnel
- Event setup, breakdowns and cleanups
STO ManagementMadison, USA
Property Management
01.2010 - 08.2018
Job overview
- Rent collection - Provide regular contact with owner
- Prepare apartments for showings
- Process tenant move-ins and move-outs
- Maintenance and repairs - Common area cleaning
- Lawn Care
- Snow removal from sidewalks and entrances
- Coordinate and manage resident improvements, Yard landscaping
State of WisconsinMadison, USA
Office Operations Associate
07.2006 - 07.2008
Job overview
- Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development
- Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives
- Communicated with customers via phone, email and in person to obtain payments for renewals
- Data entry, research & investigations
- Audit and verify documents used in determining client eligibility for FoodShare and medical assistance
Milwaukee CountyMilwaukee, USA
Economic Support Specialist
02.2005 - 06.2006
Job overview
- Data entry, research and verification
- Review all documents and verify information to determine client eligibility for FoodShare and medical assistance benefits
University of Wisconsin-MilwaukeeMilwaukee, USA
Program Assistant 3
05.1997 - 02.2005
Job overview
- Supported Department Heads, Directors and Department Chairs through personal document management, calendar organization and collateral preparation for meetings
- Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols
- Managed executive calendar and coordinated weekly project team meetings and assisted in the development of meetings agendas to increase meeting efficiency
- Prepared meeting minutes, transmittal's and memorandums for organizational support
- Liaised with vendors to order and maintain inventory of office supplies
- Scheduled and confirmed appointments for entire management team
- Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development
- Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands
- Prepared and drafted all outgoing correspondence in a timely manner
- Oversaw inventory and office supply purchases
- Coordinated meetings with other department managers
- Outline and prepared schedule of classes for department
Education
Madison CollegeMadison, WI
Real Estate from Property Management
05.2014
University Overview
Courses include Social Media, Real Estate Sales and Brokerage, Selling Principles
Mt. Senario CollegeLadysmith, WI
Business Management
University Overview
33 units - Courses include keyboarding, Business Mathematics and Reporting Writing
Skills
- Motivated and a Self-starter
- Excellent communication skills
- Event Coordination
- Microsoft Office/Excel/PowerPoint
- Highly organized with superior attention to detail
- Type 55 WPM
- Ability to conduct interviews
- Prepare reports
- Administrative operations
- Administrative Leadership
Timeline
Clubhouse Coordinator
Leisure World of Maryland
06.2023 - 09.2024
Benefits Coordinator
Willis Towers Watson
10.2020 - 05.2023
Administrative Assistant
City of Madison
04.2016 - 08.2018
Property Management
STO Management
01.2010 - 08.2018
Office Operations Associate
State of Wisconsin
07.2006 - 07.2008
Economic Support Specialist
Milwaukee County
02.2005 - 06.2006
Program Assistant 3
University of Wisconsin-Milwaukee
05.1997 - 02.2005
Madison College
Real Estate from Property Management
Mt. Senario College
Business Management
Certification
- Real Estate Sales & Brokerage: Property Management (2013)
Professionaloverview
Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability. Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills. Detail-oriented and driven Executive Assistant with 20+ years proven expertise in problem solving and managing daily office functions.
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