Lynette Zimmerman
Boyd,WI
Summary
With my time as office manager at Cyber Marketing I have learned to oversee employees, finding their strengths and weaknesses. Finding the best position position that will benefit the company as well as enhance the employees strengths. I work directly with all outside vendors, approving large purchases and improvements for the company. As well as negotiating process and services and streamlining policies within the company and with current and new vendors.
My background and enthusiasm provide me with an excellent foundation to be a valuable contributor for any company, and I would very much like to learn more about the opportunity within your company. Thank you for your consideration.
Overview
12
12
years of professional experience
Work History
Office Manager
Cyber Marketing Network
10.2011 - 01.2024
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs by monitoring expense for essential supplies and equipment.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Evaluated employee records and productivity and submitted evaluation reports.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Conducted regular inventory assessments of office supplies, and website inventory by ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to insure our invoicing was correct.
- Established policy for vendor errors such as shipping errors or day-one defects to collect all excessive charges incurred due to errors.
Education
Bachelor of Science - Managment
Universary
Menomonie, WI12.2011
Associate Degree - Supervisory Management - Graduated With Honors
Chippewa Valley Technical College
Eau Claire, WI07.2009
Skills
- Expense Reporting
- Policy Development
- Workforce Management
- Customer Service
- Administrative Support
- Employee Supervision
- Office Management
- Credit and Collections
- Relationship Building
- Conflict Management
- Policy Implementation
- Information Protection
- Excellent Multi-Tasking Ability
- Customer Relations
- Organizational Skills
- Training and Coaching
- Conflict Resolution
- Decision Making
- Vendor Relations
- Process Improvement
- Inventory Management
- Problem Solving
- Human Resources Management
Timeline
Office Manager
Cyber Marketing Network
10.2011 - 01.2024
Bachelor of Science - Managment
Universary
Associate Degree - Supervisory Management - Graduated With Honors
Chippewa Valley Technical College