LYNICE THORPE-NOEL
Athens,AL
Summary
Senior executive leader and military veteran with over 20+ years of experience leading in complex organizations. Proven track record in developing critically thinking leaders in human resources, training and development, and operations management. Skilled collaborator and negotiator adept at fostering diversity inclusion and building coalitions. Able to translate goals into achievable team tasks, resolve conflicts, manage personnel relationships, drive organizational development, and analyze company needs. Possesses a comprehensive background in leadership, strategic planning, risk management, and critical thinking. Career supported by a Master's in Management and Leadership. Results-oriented analyst skilled in managing and breaking down large volumes of information. Proactive at identifying trends affecting business success and addressing issues in operations, workflow, and production. Rational job title with number years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new ones.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Analyst, Business Solutions
Waste Management (WM)
06.2022 - Current
- Support site leadership with continued growth by working with key stakeholders to analyze operational business processes, problems, and opportunities to align business solutions with the company’s strategies and initiatives
- Assesses current state processes follow by recommendations, and participation in, the design and development of future-state processes that deliver tangible business benefits
- Work on initiatives, with a primary focus on business problems related to the current operating environment and that impact the overall safety, services and saving for the company and employees
- Lead on key strategic projects which require root cause analysis or determination of detailed design specifications to achieve the desired outcomes.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
HRC, Command Sergeant Major
U.S. Human Resources Command (HRC)
01.2019 - 04.2024
- Led a multi-facade human resources organization of 3,600 personnel modernizing human resources systems, procedures, and policies
- Senior-level human resources management expert and technical advisor, managing the readiness and professional development of over 400K employees, coaches, teachers, mentors, and led an enlisted workforce of over 240 officers and over 500 DA civilians
- Provided strategic oversight of the synchronization and integration of functional improvements for the Total Army focused on transformational system capabilities.
Deputy Commissioner
Kentucky Department of Veterans Affairs (KDVA)
04.2021 - 06.2022
- Supported the Commissioner in overseeing in the internal operations of a 700-personnel state agency which include four (4) veteran long-term care communities (centers), five (5) state cemeteries, and several staff directorates/service divisions
- Led agency’s staff in the designing of the company's overall mission, values, and strategic goals
- Directly supervised the agency’s Office of Legal Services, Budget Branch and Human Resource office
- Served as the agency’s lead legislative representative and spokesman on veterans’ related issues
- Served in absence of the Commissioner.
Enlisted Personnel Directorate Sergeant Major (HR Specialist)
U.S. Human Resources Command (HRC)
05.2016 - 01.2019
- Served as senior-level human resources management expert and technical advisor to the Director in managing the readiness and professional development of the Army Enlisted Force of over 400K employees; coaches, teaches, mentors, and leads an enlisted workforce of over 240 officers and over 500 Department of Defense civilians.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
Garrison Command Sergeant Major
U.S. Army Garrison
05.2014 - 05.2016
- Responsible for the morale, welfare, safety, and quality of life of over 24,000 Soldiers, and Family Members; assists in the supervision of a combined Military, Department of the Army Civilian and Local National workforce; advises the Garrison Commander in prioritizing quality of life measures during the execution of a budget of more than $120 million; proponent of Post Housing Standards; coordinates directly with USEUCOM, USAFRICOM and all USAREUR tenant units for installation space management, and Soldier and Family programs; assists in facilities management, base standard operating procedures and sustainment, and modernization privatization.
HHBn, Battalion Command Sergeant Major
U.S. Army South
05.2012 - 05.2014
- Served as principal advisor providing administrative and logistical support to Senior Director on all enlisted related matter; responsible for the leadership, training, morale, and welfare of 850 soldiers and civilians providing mentorship, supervision, and guidance; assisted the Senior Director in planning, executing, and supervising all activities; supervised the Enlisted Leadership Development Program.
- Coordinated humanitarian relief efforts during natural disasters or emergencies, providing support to affected communities.
- Mentored junior enlisted soldiers in career development, contributing to their growth as future leaders.
Garrison Command Sergeant Major
U.S. Army Garrison
03.2009 - 05.2012
- Served as principal advisor to the Senior Director supporting all enlisted-related matters; responsible for the leadership, training, morale, and welfare of 850 employees and civilians; provided mentorship, and supervised leaders in development planning, and executing Program.
- Oversaw logistics processes for efficient movement of troops and materiel during deployment operations or home station training events.
- Enhanced unit readiness by implementing comprehensive training programs and rigorous evaluation procedures.
Education
Master of Arts in Management and Leadership - Management And Leadership
Webster University
El Paso, TX05.2008
Master of Arts - Management
University of Maryland - Global Campus
College Park, MD01.2002
Skills
- Strategic Planning and Operations
- Talent Management
- Confidential Advisor
- Professional and Leader Development
- Change/Crisis Management
- Seasoned Consultative Skills
- Force Structure Management
- Business Process and Management
- Executive Communications
- Training Management
- Performance Management
- Diversity and inclusion
Certification
- Servant Leadership Certificate, eCornell, Cornell University, NY
- Outward Performance Certificate, Arbinger Institute, UT
Specialized Training
- Defense Equal Opportunity Management Institute, Patrick AFB, FL
- Director of Plans, Training, Mobilization and Security, Ft Belvoir, VA
- Manpower and Force Management Course, Ft Belvoir, VA
- United States Army Sergeant Major Academy Resident Course, Ft Bliss, TX
- Executive Leader Course, US War College, Carlisle Barracks, PA
- Pre-Command and Command Sergeants Major Course (Bn & Bde), Ft Leavenworth, KS
- Garrison Pre-Command Sergeant Major Course (Bn & Bde), San Antonio, TX
Awards
- Member of Delta Sigma Theta Sorority, Inc
- Distinguish Member of the Adjutant’s General Corp
- Army Legion of Merit Award (2)
- Bronze Star Medal
- Meritorious Service Medal (6)
Timeline
Analyst, Business Solutions
Waste Management (WM)
06.2022 - Current
Deputy Commissioner
Kentucky Department of Veterans Affairs (KDVA)
04.2021 - 06.2022
HRC, Command Sergeant Major
U.S. Human Resources Command (HRC)
01.2019 - 04.2024
Enlisted Personnel Directorate Sergeant Major (HR Specialist)
U.S. Human Resources Command (HRC)
05.2016 - 01.2019
Garrison Command Sergeant Major
U.S. Army Garrison
05.2014 - 05.2016
HHBn, Battalion Command Sergeant Major
U.S. Army South
05.2012 - 05.2014
Garrison Command Sergeant Major
U.S. Army Garrison
03.2009 - 05.2012
Master of Arts in Management and Leadership - Management And Leadership
Webster University
Master of Arts - Management
University of Maryland - Global Campus
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