Lynley Bennett
Independent Contractor
Tulsa,OK
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Lepoma's Pizzeria. Skilled in customer service, adept at fostering teamwork and collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Delivery Driver
DoorDash
09.2021 - Current
- Maintained a 100% completion rate of the 1,831 lifetime deliveries while with DoorDash with a 4.94 customer rating.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
Assistant Manager
Lepoma's Pizzeria
06.2018 - 10.2019
- Managed a team of 3-4 fellow employees through double shifts and rushes.
- Supervised day-to-day operations.
- Managed phone orders professionally.
- Assisted in opening and closing duties.
- Supported kitchen staff by prepping ingredients and assembling pizzas, expediting order fulfillment.
- Maintained a clean and organized workspace.
Waitress
El Compadre
06.2017 - 10.2017
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Waited tables with parties of 6 plus on a frequent basis while maintaining customer satisfaction.
Education
Associate of Science - General Studies
Southern Arkansas University
Magnolia, AR 01.2017 - 05.2018
Skills
Teamwork and Collaboration
Vehicle Maintenance
Safe Driving
Customer Service
Commercial driving
Problem-Solving
Safe Driving Record
Map reading and navigation skills
Product and service knowledge
Task Delegation
Customer Relations
Staff Training and Development
Timeline
Delivery Driver
DoorDash
09.2021 - Current
Assistant Manager
Lepoma's Pizzeria
06.2018 - 10.2019
Waitress
El Compadre
06.2017 - 10.2017
Associate of Science - General Studies
Southern Arkansas University
01.2017 - 05.2018