Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Lynn ADAMS

Rocky Mount,NC

Summary

Diligent Property Manager 20+ years with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.

Overview

24
24
years of professional experience

Work History

Property Manager

Benchmark Management Group LLC
07.2019 - Current
  • Managed daily operations of residential and commercial properties, ensuring tenant satisfaction and property maintenance.
  • Coordinated leasing activities, including tenant screenings, lease negotiations, and move-in processes.
  • Oversaw property budgets, implementing cost-saving measures while maintaining quality standards in service delivery.
  • Developed and enforced property policies and procedures to comply with legal regulations and enhance operational efficiency.
  • Led a team of maintenance staff, fostering professional development through training programs and performance evaluations.
  • Implemented marketing strategies to increase property visibility and attract prospective tenants effectively.
  • Conducted regular property inspections to identify issues, plan maintenance schedules, and ensure compliance with safety regulations.
  • Fostered strong relationships with vendors and contractors to negotiate favorable terms for services provided to properties.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
  • Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.

Client Relations Manager

Flake Equipment Company
06.2017 - 12.2018
  • Scheduled all Client appointments for viewing of products
  • Created Sales and Service Contracts
  • Maintained Supply and Inventory Levels
  • Responsible for Accounts Payable, Accounts Receivable, and Billing/Invoicing
  • Led strategic initiatives to improve service delivery processes and streamline client communication.
  • Developed and maintained strong client relationships, enhancing customer satisfaction and loyalty.

Property Manager

PRG Real Estate - Tiffany Square Apartments
03.2012 - 06.2017
  • Oversaw daily operations of multiple residential properties, ensuring high occupancy and tenant satisfaction.
  • Developed and implemented property management strategies to enhance operational efficiency and service quality.
  • Managed vendor relationships, negotiating contracts to optimize service delivery and reduce costs.
  • Conducted regular property inspections, identifying maintenance needs and coordinating timely repairs.
  • Led a team of property staff, providing training and mentorship to improve performance and service standards.
  • Analyzed market trends to inform pricing strategies, maintaining competitive edge in local real estate market.
  • Utilized property management software to streamline processes, enhancing reporting accuracy and tenant communications.
  • Planned and executed community engagement initiatives, fostering tenant relations and promoting resident involvement.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Communicated effectively with owners, residents, and on-site associates.

Property Manager

Trademark Properties
02.2001 - 03.2012
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
  • Improved community engagement by organizing tenant appreciation events and feedback sessions.
  • Kept properties in compliance with local, state, and federal regulations.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Coordinated leasing activities, including tenant screenings, lease negotiations, and move-in processes.
  • Oversaw property budgets, implementing cost-saving measures while maintaining quality standards in service delivery.
  • Led a team of maintenance staff, fostering professional development through training programs and performance evaluations.
  • Implemented marketing strategies to increase property visibility and attract prospective tenants effectively.
  • Fostered strong relationships with vendors and contractors to negotiate favorable terms for services provided to properties.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Collected and maintained careful records of rental payments and payment dates.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.

Education

High School Diploma -

Scotland Neck High School
Scotland Neck, NC

General Studies - undefined

Nash Community College
Rocky Mount, NC

Skills

  • Yardi, MRI Software
  • Blue Moon, SharePoint, Resident Check
  • Property management
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Lease renewals
  • Tenant relations
  • Staff management
  • Leasing and sales
  • Property tours and inspections
  • Eviction procedures
  • Maintenance scheduling
  • Occupancy management
  • Fair housing mandates
  • Financial budgeting and reporting
  • Valid North Carolina driver's license

Hobbies and Interests

I enjoy traveling, as well as spending time with friends and family.

Timeline

Property Manager

Benchmark Management Group LLC
07.2019 - Current

Client Relations Manager

Flake Equipment Company
06.2017 - 12.2018

Property Manager

PRG Real Estate - Tiffany Square Apartments
03.2012 - 06.2017

Property Manager

Trademark Properties
02.2001 - 03.2012

General Studies - undefined

Nash Community College

High School Diploma -

Scotland Neck High School

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