Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Lynn Anderson

6200 Westchester Park Dr., Apt. 1818,MD

Summary

Skilled Interviewer with exceptional patience. Effective worker with great multitasking and observational skills. Known for proactive problem-solving and resourcefulness.

Overview

35
35
years of professional experience

Work History

Telephone Survey Taker

Widener -Burrows & Associates, INC
09.2021 - 05.2022
  • Managed multiple simultaneous surveys while maintaining strict deadlines and quality standards across all projects.
  • Developed tailored questionnaires, enabling targeted data collection for specific research aims.
  • Improved data accuracy through rigorous quality control measures while conducting surveys.
  • Streamlined the survey-taking process to increase participant engagement and overall satisfaction.
  • Increased survey completion rate with clear communication and effective rapport-building skills.
  • Identified trends in responses, providing valuable insights for future research projects.
  • Utilized various survey platforms, ensuring accessibility and ease of use for respondents.
  • Conducted phone interviews to assess candidates based in remote locations.
  • Entered responses from survey participants into internal database.
  • Consulted with clients to identify survey needs and specific requirements.
  • Effectively communicated complex concepts during interviews, leading to richer insights from participants.
  • Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
  • Conducted in-depth interviews and focus groups for comprehensive data collection.

Secretary

Prince George County Public Schools
05.1987 - 01.2001
  • Typing, receiving telephone calls and personal callers, answering inquiries, preparing routing correspondence, maintaining appointments, processing mail and controlling inventory of office supplies.
  • Maintained daily report documents, memos and invoices.
  • Maintained electronic filing systems and categorized documents.
  • Established administrative work procedures to track staff's daily tasks.
  • Reviews correspondence, reports and other papers prepared for superior’s signature to assure conformance with administrative instructions and requirements;
  • Assures the timely completion of correspondence and reports to determine the status and progress of special projects; liaison with other departments;

Education

High School Diploma -

Fairmont Heights High School
Capitol Heights, MD
05.1976

Skills

  • Confidence building
  • Report Preparation
  • Questionnaire building
  • Feedback collection
  • Telephone Etiquette
  • Interviewing Clients
  • Meeting deadlines
  • Data Collection
  • Inbound and outbound calls
  • Social Perceptiveness

Timeline

Telephone Survey Taker

Widener -Burrows & Associates, INC
09.2021 - 05.2022

Secretary

Prince George County Public Schools
05.1987 - 01.2001

High School Diploma -

Fairmont Heights High School
Lynn Anderson