Summary
Overview
Work History
Education
Skills
Timeline
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Lynn Bartlett

Salem,OR

Summary

Dynamic professional with a strong background in small business operations and customer service, notably at Sunwest Management. Proven track record in financial management and strategic planning, enhancing operational efficiency. Skilled in decision-making and fostering customer relations, contributing to long-term business success and exceptional client satisfaction.

Overview

27
27
years of professional experience

Work History

Co-Owner

Kindred Hearts Care Homes LLC
01.2010 - 05.2025
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.


Accounts Receivable Clerk/Customer Service

Sunwest Management
01.2008 - 07.2010
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
  • Responded to inbound inquiries regarding accounts and payments.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.

Office Manager

Bay Area Piggyback
05.1998 - 05.2000
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Willamette High School
Eugene, OR

Skills

  • Customer service
  • Small business operations
  • Customer relations
  • Decision-making
  • Policy and procedure implementation
  • Records management
  • Recruiting and training

Timeline

Co-Owner

Kindred Hearts Care Homes LLC
01.2010 - 05.2025

Accounts Receivable Clerk/Customer Service

Sunwest Management
01.2008 - 07.2010

Office Manager

Bay Area Piggyback
05.1998 - 05.2000

Willamette High School

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Lynn Bartlett