Lynn Blank
418 Kempston Landing Chesapeake,VA
Summary
Dedicated ambulatory nurse committed to achieving superior patient outcomes and maintaining regulatory compliance. Skilled in utilizing nurse-guided protocols to provide timely and effective care for a diverse patient population, including those with common illnesses and behavioral health issues. Proven ability to meticulously abstract and report HEDIS data, ensuring high-quality healthcare delivery, and impacting key performance indicators.
Overview
16
16
years of professional experience
Work History
Ambulatory Registered Nurse GS9
Admiral Joel T. Boone Branch Health Clinic
Virginia Beach, VA
10.2017 - Current
- Conducted comprehensive nursing assessments for patients with diverse behavioral health conditions in outpatient settings.
- Utilized standardized tools, such as PHQ-9, to ensure accurate screening and documentation for HEDIS reporting.
- Documented patient progress and changes in mental status in EHR, ensuring detailed records for compliance.
- Educated patients and families on mental health conditions and treatment options to empower recovery involvement.
- Triaged walk-in patients and addressed phone inquiries, providing appropriate referrals based on assessed needs.
- Participated in the development and refinement of nurse-guided protocols for common illnesses, incorporating evidence-based practices, and contributing to continuous quality improvement initiatives within the ambulatory care setting.
- Conducted evidence-based telephone triage for a diverse patient population, utilizing nurse-guided protocols to accurately assess common illnesses (e.g., colds, flu, sore throats), and behavioral health concerns (e.g., anxiety, depression, medication management).
- Managed a high volume of walk-in patients with common illnesses, utilizing nurse-guided protocols, streamlining care delivery, and reducing wait times while maintaining high standards of quality and patient safety.
- Ensured timely and appropriate referrals for patients requiring follow-up care for mental health conditions, impacting HEDIS measures related to follow-up after hospitalization for mental illness, and increasing completion rates.
- Utilized Epic EHR to accurately document patient assessments, diagnoses, treatment plans, and behavioral health interventions, adhering to HEDIS standards, and ensuring compliance.
Chemo Infusion Registered Nurse
Virginia Oncology
Virginia Beach, VA
01.2017 - 10.2017
- Administered a variety of intravenous therapies, including chemotherapy and hydration, adhering to established protocols, and ensuring accurate dosing and monitoring for adverse reactions.
- Managed and maintained central lines, peripheral IVs, and implanted ports, ensuring patient safety and comfort, and adhering to infection control protocols.
- Assessed and monitored patients during and after chemotherapy administration, identifying and managing adverse reactions, and potential complications, like infusion reactions, extravasations, and anaphylaxis.
- Provided comprehensive education to patients and families regarding chemotherapy treatment, potential side effects, and self-care measures, promoting adherence, and improving patient quality of life during treatment.
- Collaborated effectively with oncologists, hematologists, and other specialists to develop and implement individualized treatment plans, facilitating seamless transitions, and continuity of care.
- EMR: EPIC
- Supervisor: Christine Arbogast (757) 368-0437
Assistant Supervisor Registered Nurse GS10/GS11
Armed Forces Retirement Home
Gulfport, Mississippi
12.2014 - 01.2017
- Assisted in developing and implementing individualized care plans for residents with diverse geriatric needs, including chronic disease management, dementia care, and palliative care.
- Monitored resident conditions, assessed changes in health status, and collaborated with medical staff to ensure timely and appropriate interventions.
- Administered medications and treatments according to physician orders and established protocols, ensuring resident safety and medication accuracy.
- Supervised and mentored nursing staff, including RNs, LPNs, and CNAs, ensuring adherence to established protocols, resident care plans, and AFRH policies.
- Coordinated resident care activities with other health-related, therapeutic, and support services, facilitating multidisciplinary collaboration, and enhancing continuity of care.
- Communicated effectively with residents, families, and healthcare teams to provide updates on resident health status, explain treatment plans, and address concerns.
- Ensured the maintenance of accurate and complete resident records within the Electronic Health Record (EHR) system.
- Supervisor: Debra Joiner (228) 897-4418
Ambulatory Registered Nurse
Diberville Medical Center
Diberville, Mississippi
05.2010 - 12.2014
- Performed patient intake, including obtaining vital signs and patient history, ensuring accurate documentation within the EHR system.
- Assisted physicians with health screenings and minor procedures, like laceration repairs.
- Managed the efficient flow of patients through the clinic, responding to high volumes, and ensuring timely patient care.
- Educated patients on self-care measures, medication management, and follow-up care for various illnesses and injuries.
- Supervisor: Debbie Ladner (228) 396-2999.
Registered Nurse
Boyington Hospital / Nursing Home and Rehab
Gulfport, Mississippi
06.2009 - 05.2010
- Provided comprehensive nursing care to elderly residents, including assessment, medication administration, wound care, and assistance with activities of daily living (ADLs).
- Administered medications, monitored residents' vital signs, documented changes in condition, and ensured medication accuracy and safety.
- Conducted regular health assessments, identified changes in resident condition, and initiated appropriate interventions to prevent complications, and ensure patient safety.
- Maintained accurate and detailed patient records within the Electronic Health Record (EHR) system, adhering to all federal, state, and facility regulations, and standards of care.
- Committed to promoting residents' well-being, dignity, and autonomy.
Education
Associate - Nursing
Mississippi Gulf Coast Community College
Gulfport, MS05.2009
EMT -
Tidewater Community College
Virginia Beach, VA01.2003
Paralegal -
American Career Schools
New York, NY09.1987
Skills
- Patient education and chronic disease management
- Behavioral health integration
- HEDIS compliance and electronic health records
- Infection control measures
- Time management and safety protocols
- Clinical judgment
Accomplishments
- Successfully implemented and managed care for patients monthly under established nurse-guided protocols for common illnesses (e.g., colds, flu, UTIs), reducing the need for direct physician oversight.
- Helped developed and refined nurse-guided protocols for common ambulatory conditions, enhancing efficiency and standardizing care delivery across the clinic.
- Decreased unnecessary emergency department visits by through effective telephone triage utilizing nurse-guided protocols, accurately assessing patient needs and directing to appropriate levels of care
- Achieved good compliance for [specific HEDIS measure, e.g., Cervical Cancer Screening, Childhood Immunizations] by proactively identifying gaps in care, abstracting accurate data, and coordinating follow-up.
- Provided targeted education to clinical staff members on HEDIS documentation requirements, leading to a significant reduction in incomplete charts and improved data capture.
- Managed behavioral health crisis situations via telephone triage, successfully de-escalating patients and coordinating urgent interventions or referrals to ensure patient safety.
References
- Dr. Ester Wangler, Mental Health Provider, (567) 204-5613
- Casey Knapp, US Navy, retired, (757) 953-9732
- Elizabeth Banaji, Drug Rep, retired Admiral's wife (703) 795-2650,
Communication Skills
I feel communication is one of the most important nursing requirements you must have for both following directions and communicating with patients and families. Great communication makes me a better advocate for my patients.
Timeline
Ambulatory Registered Nurse GS9
Admiral Joel T. Boone Branch Health Clinic
10.2017 - Current
Chemo Infusion Registered Nurse
Virginia Oncology
01.2017 - 10.2017
Assistant Supervisor Registered Nurse GS10/GS11
Armed Forces Retirement Home
12.2014 - 01.2017
Ambulatory Registered Nurse
Diberville Medical Center
05.2010 - 12.2014
Registered Nurse
Boyington Hospital / Nursing Home and Rehab
06.2009 - 05.2010
Associate - Nursing
Mississippi Gulf Coast Community College
EMT -
Tidewater Community College
Paralegal -
American Career Schools
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