Lynn Bronson
Creswell,OR
Overview
34
34
years of professional experience
Work History
Assistant Branch Manager
Oregon Community Credit Union
Eugene, OR
04.2023 - Current
- Evaluate operational processes regularly in order to identify areas for improvement.
- Monitor daily operations and supported Branch Manager in necessary duties.
- Provide leadership and direction to staff members in order to ensure efficient operations of the branch.
- Conduct performance reviews, monitored employee goals, and provided feedback and coaching as necessary.
- Plan work schedules to maintain adequate staffing levels.
- Supervise branch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
Retail Branch Manager II
First Interstate Bank
Springfield, OR
10.2015 - 04.2023
- Build strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Enforced federal, state, local and company rules for safety and operations.
- Collaborated with team leaders on quality audits.
- Controlled departmental facilities use and approved requests for repairs or improvements.
Assistant Branch Manager
Umpqua Bank
Eugene, OR
11.2012 - 09.2015
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Maintained friendly front-line coverage by greeting and assisting walk-in customers, promoting good first impressions with clients.
- Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
Operations Manager
Home Federal Bank
Eugene, OR
11.2007 - 10.2012
- Collaborated with team leaders on quality audits.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Maintained and built strong client relationships through quality, personalized interactions.
- Managed and trained team members to enhance audit department performance and increase operational efficiency.
Lead Financial Services Associate
Selco Community Credit Union
Eugene, OR
01.1990 - 10.2007
- Processed, funded and disbursed consumer loans promptly and with focus on quality assurance.
- Answered questions and advised customers regarding loans and transactions.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Provided bank leadership in absence of branch manager.
- Maintained and built strong client relationships through quality, personalized interactions.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
Education
High School Diploma -
North Eugene High School
Eugene, OR06.1987
Skills
- Coaching and Mentoring
- Banking Products and Services
- Branch Operations Management
- Teamwork and Collaboration
- Relationship Building
- Customer Service
- Policies and Procedures Implementation
Community Involvement
- Food for Lane County
- LCC Scholarship Reviews
Timeline
Assistant Branch Manager
Oregon Community Credit Union
04.2023 - Current
Retail Branch Manager II
First Interstate Bank
10.2015 - 04.2023
Assistant Branch Manager
Umpqua Bank
11.2012 - 09.2015
Operations Manager
Home Federal Bank
11.2007 - 10.2012
Lead Financial Services Associate
Selco Community Credit Union
01.1990 - 10.2007
High School Diploma -
North Eugene High School
Similar Profiles
Lindsey RobertsLindsey Roberts
VP, Mortgage Lending at Oregon Community Credit UnionVP, Mortgage Lending at Oregon Community Credit Union
Melany Garcia AlejandreMelany Garcia Alejandre
Enrichment Advisor at Oregon Community Credit UnionEnrichment Advisor at Oregon Community Credit Union
Cara HamanCara Haman
Interactive Enrichment Representative at Oregon Community Credit UnionInteractive Enrichment Representative at Oregon Community Credit Union
Kai CobbKai Cobb
Pastry Prep Cook at Creswell BakeryPastry Prep Cook at Creswell Bakery
Becky HayesBecky Hayes
Senior Utility Clerk at Union Pacific RailroadSenior Utility Clerk at Union Pacific Railroad