Lynn Buckminster
Mashpee,MA
Summary
Resourceful and Motivated Vice President with over 20 years of results-oriented experience in business intelligence and management.
I believe the road to success is a motivated team properly trained ! They can do anything!
Training.
- Treatment Coordination techniques
- Overcoming obstacles
- Reviewing financing and making a way for you patient's treatment
- Insurance coordination
- Next appointment made.
Overview
13
13
years of professional experience
Work History
Vice President
First Commonwealth Dental Management
Boston, MA
01.2021 - Current
- Developed and executed strategic plans to support the vision of the organization.
- Identified problems and implemented solutions to better streamline operations.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Formulated policies that improved operational efficiency and productivity.
- Made recommendations to senior leaders on business strategy and initiatives.
- Implemented process improvement procedures that resulted in cost savings across the board.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Devised effective business strategies to capitalize on emerging market trends.
- Facilitated team building activities to improve communication among staff members.
- Coordinated with departments to ensure that employees received appropriate on-the-job training.
- Collaborated with management teams to identify areas of improvement within the organization's learning environment.
- Developed and implemented training programs to meet the needs of a diverse workforce.
Regional Operations Manager
Advanced Dental Management
Canton, MA
09.2019 - 02.2021
- Oversaw hiring process for new employees in order to ensure compliance with company standards.
- Developed training programs designed to enhance employee knowledge of operational processes and procedures.
- preformed all training by zoom. Admin, Treatment Coordination, Financing, overcoming obstcals.
- Developed and implemented policies and procedures to improve operational efficiency.
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
- Coordinated with other regional managers to ensure consistency in processes across multiple locations.
- Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
- Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
Vice President
United Dental Group
Boston, MA
10.2016 - 01.2019
- Developed and executed strategic plans to support the vision of the organization.
- Identified problems and implemented solutions to better streamline operations.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Formulated policies that improved operational efficiency and productivity.
- Made recommendations to senior leaders on business strategy and initiatives.
- Implemented process improvement procedures that resulted in cost savings across the board.
Regional Operations Manager
Great Expressions Dental Centers
Hyannis, MA
09.2010 - 05.2016
- Analyzed and interpreted policy language, medical records, and other relevant data to identify coverage issues.
- Developed strategies to resolve complex issues related to denials.
- Identified any discrepancies in patient information, provider information, or coding accuracy as part of the denial process.
- Monitored assigned accounts for payment resolution or appeal opportunities.
- Maintained communication with providers regarding denied claims and appeals processes.
- Investigated and documented payment errors resulting from incorrect processing of claims.
- Reviewed and evaluated claims to determine if they meet the insurance criteria for reimbursement.
Education
BBA - Business Administration And Management
Boston College
Chestnut Hill, MA05-1997
Skills
- Mergers and Acquisitions
- Metrics Tracking
- Revenue Cycle Management
- Customer Service
- Operations Management
- Risk Management
- Staff Development
- Human Resources
- Client Relationship Building
- Contract Negotiation
- Forecasting
- Price Structuring
- Process Improvement
- Proposal Writing
- Event Networking
- Sales Leadership
- Customer Prospecting
- Policy and Procedure Development
- Strategic Planning
- Customer Education
- Presentations
- Critical Thinking
- Staff Training
- Training and Mentoring
- Results-Driven
Affiliations
- On my off time I like to spend time with my family. I enjoy reading , artwork, helping others where I can.
Timeline
Vice President
First Commonwealth Dental Management
01.2021 - Current
Regional Operations Manager
Advanced Dental Management
09.2019 - 02.2021
Vice President
United Dental Group
10.2016 - 01.2019
Regional Operations Manager
Great Expressions Dental Centers
09.2010 - 05.2016
BBA - Business Administration And Management
Boston College
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