Lynn Chen
Irvine,CA
Summary
Experienced and in-depth understanding of sales strategy, scheduling, recruiting, fund management, and employee relations. Excellent leadership, strong communication skills, and team spirit. Always maintain a high level of personal integrity, and be committed to personal growth.
Overview
3
3
years of professional experience
Work History
Deputy Manager
3 catea
Tustin, CA
11.2024 - 03.2025
- Ensure compliance with industry policies and local, state, and federal laws.
- Develop and monitor weekly store schedules, and employee attendance.
- Maintained and inspected store equipment and food inventory on a daily basis.
- Oversee store operations, employee training, and promotional activities.
- Lead seasonal events and decorations to enhance the store atmosphere and customer engagement.
Shift Leader
3 catea
Tustin, CA
08.2024 - 11.2024
- Develop shift schedules, and monitor employee daily performance.
- Supervise beverage preparation, quality, and consistency.
- Handle customer complaints in a professional manner to maintain service standards.
Shift Leader
Yoyo tea shoppe
Irvine, CA
05.2022 - 10.2022
- Manage inventory and supply orders to support daily operations.
- Reduce customer waiting time by optimizing and improving workflows.
- Collect customer feedback, handle complaints in a timely manner, and ensure service quality.
Barista/Front Desk
Yifang
Irvine, CA
09.2021 - 04.2022
- Prepare drinks accurately and quickly, and handle cashier work.
- Maintained cleanliness and organization of the workspace and equipment.
- Enhance customer experience by providing friendly and responsive service.
Education
Bachelor of Arts - Business Economics
University of California, Irvine
Irvine, CA09-2025
Skills
- Technical skills: Microsoft Office (Word, Excel, PowerPoint)
- English (fluent), Mandarin Chinese (native), Cantonese
Timeline
Deputy Manager
3 catea
11.2024 - 03.2025
Shift Leader
3 catea
08.2024 - 11.2024
Shift Leader
Yoyo tea shoppe
05.2022 - 10.2022
Barista/Front Desk
Yifang
09.2021 - 04.2022
Bachelor of Arts - Business Economics
University of California, Irvine
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