Summary
Overview
Work History
Education
Skills
Additional Information - Previous Experience
Timeline
Generic

Lynn Cooper

Memphis,TN

Summary

Well-versed in analyzing clinical workflow processes to implement improvement initiatives. Adaptable and driven, with a strong work ethic and the ability to thrive in team-based or individually motivated settings. Possesses the ability to quickly learn new systems, processes, and procedures to maximize organizational contributions. Over 20 years of clinical experience in Emergency Adult, Pediatric, and Trauma Nursing, and have worked as a Clinical Informaticist for 6 years, providing support to various hospital stakeholders, and as a Clinical Content Analyst for 2 years, with Cerner backend build experience.

Overview

23
23
years of professional experience

Work History

Clinical Portfolio Clinical Content Analyst

Tenet Healthcare Corp
02.2022 - 01.2024
  • Provided process and system expertise to promote the adoption of electronic clinical documentation that supports evidence-based and best practices through the design and implementation of standardized clinical documentation
  • My role encompasses clinical documentation analysis, design, standardization, gap analysis, and content development that support workflow processes and information needs
  • Responsible for the gathering and analysis of methods and procedures, providing design recommendations, operational instructions, and computer program specifications, as well as testing and validation of the build
  • Creating workplans associated with specific design changes and development
  • Participated in project meetings and assisted with design recommendations with other cross-functional teams
  • Provided input into the overall clinical documentation strategy
  • Develop collaborative relationships and networks within facility stakeholders to support complementary initiatives that can advance the organization's overall strategy
  • Created, maintained, and provided educational offerings designed to inform end users regarding content changes or new standards
  • Functioned as liaison with vendors and attended vendor training, as necessary.

Clinical Informatics Specialist

Saint Francis Memphis-Bartlett Hospital, Tenet Healthcare Corp.
01.2015 - 02.2022
  • Experienced with implementation of clinical applications across a project life cycle including testing, training, education, go-live support, system upgrade support and issues management of the organization's clinical information system
  • Functioned as informatics coordinator of value realizations such as MU and other regulatory and quality initiatives
  • Served as liaison between clinicians, ancillary departments, and the IT department to ensure alignment of company-wide clinical system standards with departmental workflow and processes
  • Served as ED informatics liaison and FirstNet Charge Capture SME with knowledge of ED Lynx Algorithm functionality
  • Performed data extraction, data analysis and identified trends to improve organizational performance and clinical outcomes
  • Analyzed current procedures and existing/innovative technology to assist with data, information and knowledge management and processing to improve clinical practice and patient care delivery
  • Assisted in communication plan development and participated in communication activities related to clinical application systems to various stakeholders
  • Assisted in the development of clinical application education program and ensured accuracy of training content
  • Provided Cerner training and support for Physicians, Nurses, and other clinicians.

ED RN Charge Auditor/ ED Informatics Coordinator

Saint Francis Memphis-Bartlett Hospital, Tenet Healthcare Corp.
09.2015 - 12.2019
  • Served as subject matter expert for FirstNet ED Charge Capture guidelines with an understanding of ED Lynx Algorithm
  • Audited thousands of electronic medical records to check appropriate clinical documentation of billable charges incurred from Emergency Department visits
  • Reviewed activity log in FirstNet for missing E/M levels or IV infusion charges and completed Facility Charge Ticket (FCT) with supporting documentation as needed.
  • Provided educational materials and elbow support to ED staff related to appropriate clinical documentation for accurate charge capture in FirstNet
  • Reviewed ED provider documentation and consulted with Providers for lacking documentation to support charge capture.
  • Collaborated with ED Management, Revenue team, and HIM in addressing patient accounts with insufficient clinical documentation, errors in data entry, and missing ED charge capture.
  • Troubleshooting in all items relating to ED charges crossing to Cerner and PBAR
  • Provided feedback to the ED Director and CI Director regarding changes needed concerning charges and workflow improvements.

PRN Flight Nurse/Critical Care Crew Member

Emergency Mobile Health Care LLC
04.2014 - 01.2016
  • Improved patient outcomes by providing high-quality, timely medical care during air transport and ground transport of critical care patients
  • Enhanced flight safety by conducting thorough pre-flight checks and ensuring proper equipment functionality.
  • Streamlined patient handoff process for efficient transfer of care between medical teams.
  • Collaborated with multidisciplinary healthcare teams to develop individualized treatment plans for patients.

Emergency Room Registered Nurse/Charge Nurse

Saint Francis Memphis-Bartlett Hospital, Tenet Healthcare Corp.
05.2009 - 09.2015
  • Over 20 years of Emergency Nursing clinical experience providing direct care, including stabilizing patients and identifying treatment options for Adults, Geriatric, Pediatric and Trauma patients
  • Coordinated care with physicians and other clinical staff to prepare for treatment, conduct interventions and enhance continuum of care to deliver comprehensive services
  • Managed and provided leadership as ED Charge Nurse to staff with direct patient care, maintaining department flow and managing patient concerns
  • Completed and maintained required certifications to show consistent clinical competency and sound judgment.

Travel Nurse, Emergency Department

MGA Home Healthcare
01.2006 - 05.2009
  • Improved patient outcomes by providing high-quality, emergency nursing care to patients in a fast-paced environment.
  • Reduced wait times for patients by efficiently triaging and prioritizing cases based on severity and need.
  • Enhanced patient satisfaction with compassionate bedside manner and clear communication of treatment plans.
  • Collaborated with multidisciplinary teams of physicians, nurses, and support staff to provide comprehensive care to emergency department patients.

Travel Nurse, Emergency Department

Fastaff Nursing
05.2001 - 12.2005
  • Improved patient outcomes by providing high-quality, emergency nursing care to patients in a fast-paced environment.
  • Enhanced patient satisfaction with compassionate bedside manner and clear communication of treatment plans.
  • Collaborated with multidisciplinary teams of physicians, nurses, and support staff to provide comprehensive care to emergency department patients.
  • Provided timely interventions for critically ill patients, stabilizing conditions and preventing further complications.
  • Maintained detailed documentation of patient assessments, treatments, and progress notes for accurate medical records.

Education

Master of Science: Health Informatics -

University of South Florida
Tampa, FL

Bachelor of Science: Nursing -

Velez College of Nursing

Skills

  • Content Curation
  • Content Strategy
  • Backend build experience within Cerner in the Clinical Documentation area
  • Content analysis
  • Data Interpretation
  • Project Management
  • Clinical process expertise
  • Problem-Solving
  • Team Collaboration
  • Experience with Cerner Clinical Applications
  • Attention to Detail
  • Analytical skills
  • Adaptability
  • Healthcare Analytics
  • Data Visualization

Additional Information - Previous Experience

  • Emergency Mobile Health Care, LLC, 04/01/14, 01/01/16, PRN Flight Nurse / Ground Critical Care Transfer Crew
  • Saint Francis Hospital-Bartlett, Tenet Healthcare, 01/01/09, 08/01/15, MedHost Administrator
  • MGA Healthcare, LLC, 01/01/06, 05/01/09, Travel ED Nurse
  • Fastaff Travel Nursing, 05/01/01, 12/01/05, Travel ED Nurse
  • Baptist Memorial Health Care, 02/01/98, 04/01/01, ED RN with Charge Nurse experience

Timeline

Clinical Portfolio Clinical Content Analyst

Tenet Healthcare Corp
02.2022 - 01.2024

ED RN Charge Auditor/ ED Informatics Coordinator

Saint Francis Memphis-Bartlett Hospital, Tenet Healthcare Corp.
09.2015 - 12.2019

Clinical Informatics Specialist

Saint Francis Memphis-Bartlett Hospital, Tenet Healthcare Corp.
01.2015 - 02.2022

PRN Flight Nurse/Critical Care Crew Member

Emergency Mobile Health Care LLC
04.2014 - 01.2016

Emergency Room Registered Nurse/Charge Nurse

Saint Francis Memphis-Bartlett Hospital, Tenet Healthcare Corp.
05.2009 - 09.2015

Travel Nurse, Emergency Department

MGA Home Healthcare
01.2006 - 05.2009

Travel Nurse, Emergency Department

Fastaff Nursing
05.2001 - 12.2005

Master of Science: Health Informatics -

University of South Florida

Bachelor of Science: Nursing -

Velez College of Nursing

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Lynn Cooper