Lynn Corbett
Westbrook,ME
Summary
Performance-driven Vice President with nineteen years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
19
19
years of professional experience
Work History
Vice President, Delivery System Operations
Martin's Point Health Care
01.2018 - Current
- Primary oversight of 500+ employees, managing operations for over 91,000 patients across six healthcare centers
- Responsibilities include strategic direction, budget creation, and ensuring quality care.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Devised and presented business plans and forecasts to board of directors.
- Created succession plans to provide continuity of operations during leadership transitions.
- Maintained P&L and shouldered corporate fiscal responsibility.
Director of Operations
Martin's Point Health Care
09.2005 - 05.2018
- Oversight of two local health care centers with 80+ employees, ensuring patient and staff satisfaction, and developing standards for quality care.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits.
- Optimized inventory levels to meet fluctuating customer demand without overstocking, using advanced forecasting and demand planning tools.
- Achieved company-wide recognition for leadership excellence, mentoring high-performing team that consistently exceeded operational goals and objectives.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
Education
Master of Arts - Leadership
University of Southern Maine
Portland, ME05.2025
Bachelor of Science - Organizational Leadership
The University of Southern Maine
05.2023
Associate Liberal Studies -
Southern Maine Community College
01.2004
Skills
Operational Efficiency
Operations Oversight
Strategic Planning
Strategic planning and execution
Business Management
Process Improvement
KPI Tracking
Effective leader
Accomplishments
- Cum Laude
- Phi Theta Kappa Vice President
Achievements
- American Red Cross, Southern Maine Chapter Board Member, 07/22 - Present, Serving as Executive Board Member and Secretary, overseeing key decisions for community healthcare programs.
- Martin's Point Health Care, 01/22 - Present, Successfully launched two new service lines in Behavioral Health and Diabetes Management, expanding healthcare offerings for over 100,000 patients.
- Martin's Point Delivery System Stabilization, 03/22 - Current, Efforts and return to normal operations post COVID.
- Nominated for Team Appreciation Award, 04/22
- COVID-19 Pandemic Management, 03/20 - 02/22, Spearheaded the design, implementation, and execution of pandemic response strategies across multiple facilities, ensuring operational continuity.
- Lead Delivery System representative with C-Suite, 02/20 - 09/20, For strategic business planning with the Board of Directors.
- Strategic Business Planning, 2019 - Present, Led a $26M facility relocation project, enhancing operational efficiency and patient experience at Brunswick healthcare centers.
- Business lead for the design and implementation of the Contact Center, Summer 2017 - 2018, Streamlining workflow practices across the entire Delivery System.
- Selected to attend the Press Ganey conference, 11/17, Surrounding patient experience.
- Led a small team to develop a business plan, 2015 - 2017, Facility design and eventual relocation of the new Scarborough healthcare center with a budget of $12M.
- Selected and led the South Portland team, 2013 - 2015, Through the organizational priority 'Model Line,' focusing on operational efficiencies via rapid PDSA cycles.
- Presented at the National Institute for Healthcare Improvement conference, 03/15 - 03/18, Regarding our Model Line Performance in Dallas, Texas.
- Presented at Maine Quality Counts, 04/15, Regarding our Model Line Performance.
- Traveled to Vietnam, 05/15, To educate and train Vietnam physicians on primary care advancement.
- Selected to represent Martin's Point at the Maine Development Foundations Chi Class, 09/14 - 05/15, Focusing on our state's economic development and growth.
- Nominated and selected to attend the Cleveland Clinic's Patient Experience Summit, 04/14, Which inspired enhanced patient experience.
- Team supervised was Nominated for a Team Excellence Award, 05/14, For our work in Model Line.
- Received the Martin's Point President's Award, 05/14
- Chair of 'Athena's Parliament', 01/13 - 06/13, Created standard work for the delivery system as we implemented a new EHR.
- 'Call Capacity' Team Excellence Award, 05/13, Awarded for leading a team recognized for using our phone system to meet patient demand and increase our Grade of Service levels without needing a 'formalized' call center.
References
Available upon request
Timeline
Vice President, Delivery System Operations
Martin's Point Health Care
01.2018 - Current
Director of Operations
Martin's Point Health Care
09.2005 - 05.2018
Associate Liberal Studies -
Southern Maine Community College
Master of Arts - Leadership
University of Southern Maine
Bachelor of Science - Organizational Leadership
The University of Southern Maine
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