Lynn Creamer

Oversees and manages affordable housing residential properties, and ensure occupancy of each building is 100% full to the best of my ability. Oversee tenant relations including handling inquires, complaints, and disputes.

Managing the leasing process including working with occupancy staff to screen applicants and execute leases.

Oversee tenant ledgers to ensure rents are paid in a timely manner.

Ensure compliance with landlord-tenant laws.

Follow all federal fair housing guidelines.

Maintain Excellent communication with maintenance staff as well as RSC staff.

.

Maintained the Food Pantry, social services funds , scheduling of the Red Kettle Campaign and Christmas Toy Distribution and ran the children's

summer day program.

Maintained all files for recipients.

Maintained monthly reporting to district headquarters.

Maintained yearly reports for the TFAP food distribution.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Educated the local social service programs and schools on a brand new program identified as Family Development Program.