Lynn Cubic
Carnegie,PA
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently, and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
Vendor Management Coordinator
Old Republic Title Insurance
Pittsburgh, PA
08.2024 - Current
- Maintained confidentiality of sensitive client information throughout all processes.
- Verified accuracy of information obtained from public records and other sources.
- Reviewed documents to identify relevant information such as legal description of property, name of grantor and grantee, consideration amount and other pertinent data.
- Monitored vendor compliance with contractual obligations and quality assurance standards.
- Provided training to staff on best practices for vendor management.
- Managed day-to-day operations related to vendor oversight and support services.
- Responded to inquiries within mandated timeframes to meet critical deadlines.
- Utilized specialized software applications to enhance operational efficiency.
Temp Worker
M&M Staffing Solutions, LLC.
Pittsburgh, PA
03.2024 - 08.2024
- Maintained confidentiality of sensitive information entered into the system.
- Updated existing records with new or revised information as needed.
- Followed up on pending tasks until completion.
- Utilized specialized software applications related to the job role.
Assistant Office Coordinator
Corporate Investigations, Inc.
Pittsburgh, PA
06.2021 - 03.2024
- Configured new user accounts in accordance with established guidelines.
- Assisted users with setting up their workstations, printers, scanners and other peripherals.
- Managed email accounts by creating aliases, forwarding emails or resetting passwords.
- Developed documentation for end-users on how to use specific programs or software applications.
- Provided user support for all system applications and hardware components.
- Assisted with installation of software updates to computer systems.
- Updated existing software applications to the latest versions available.
- Developed training materials and procedures or trained users in proper use of hardware or software.
- Collaborated with IT staff members to troubleshoot complex problems encountered by users.
- Assisted in recovery activities to restore normal operations after outages.
- Responded promptly to user inquiries regarding technical assistance or software errors.
- Escalated failures to system and application programming staff for remediation.
- Collaborated with development teams to discuss, analyze or resolve usability issues.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Criminal Records Coordinator
Corporate Investigations, Inc.
Pittsburgh, PA
05.2004 - Current
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Maintained records of customer needs and preferences.
- Performed data entry tasks, including updating customer information in databases.
- Reviewed data for deficiencies or errors by correcting incompatibilities and checking output.
Investigator/Data Entry
Corporate Investigations, Inc.
Pittsburgh, PA
05.2004 - 06.2005
- Verified employment history of job applicants by contacting employers, completing reference checks and obtaining necessary documents.
- Reviewed and evaluated employment applications to ensure accuracy and completeness of information provided.
- Prepared reports summarizing results of background checks for management review.
- Performed follow-up investigations into references or other sources as needed to complete the verification process.
- Answered questions from candidates regarding the status of their background check or other aspects of the process.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Verified accuracy and completeness of data entry into the database system.
- Maintained confidentiality of sensitive information entered into the system.
- Contacted customers via phone or email to address data inquiries.
Associate Manager
Altmeyer's Bed Bath Home
Bridgeville, PA
04.2004 - 05.2004
- Performed daily opening and closing duties such as counting cash drawers and reconciling tills.
- Executed merchandising plans according to company guidelines.
- Assisted customers, answered questions and resolved problems for stellar customer service.
Website Manager
Family Toy Warehouse
Pittsburgh, PA
06.2001 - 08.2002
- Managed website content updates, including product descriptions and images.
- Implemented payment processing solutions for customers purchasing goods from the online store.
- Maintained up-to-date knowledge of product features and benefits.
- Delivered e-mail confirmation of completed transactions and shipment.
- Received and processed payments from customers using electronic transaction services.
- Canceled orders based on customer requests or inventory or delivery problems.
- Composed images of products using video or still cameras, lighting equipment and editing software.
Customer Service Coordinator
Family Toy Warehouse
Pittsburgh, PA
09.1994 - 06.2001
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
- Participated in annual physical inventory taking process by verifying counts taken by other team members.
Education
Retail Management
Bradford Business School
Pittsburgh, PA04-1986
Skills
- Information collection and data entry
- Recordkeeping and document management
- Database management and retrieval
- Discretion and confidentiality
- MS Office proficiency
- Continuous improvement strategies
- Team collaboration
- Problem solving techniques
References
References available upon request.
Timeline
Vendor Management Coordinator
Old Republic Title Insurance
08.2024 - Current
Temp Worker
M&M Staffing Solutions, LLC.
03.2024 - 08.2024
Assistant Office Coordinator
Corporate Investigations, Inc.
06.2021 - 03.2024
Criminal Records Coordinator
Corporate Investigations, Inc.
05.2004 - Current
Investigator/Data Entry
Corporate Investigations, Inc.
05.2004 - 06.2005
Associate Manager
Altmeyer's Bed Bath Home
04.2004 - 05.2004
Website Manager
Family Toy Warehouse
06.2001 - 08.2002
Customer Service Coordinator
Family Toy Warehouse
09.1994 - 06.2001
Retail Management
Bradford Business School
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