Dynamic Administrative Assistant with extensive experience at Town of Stonington, skilled in Microsoft Office Suite and committed to providing exceptional customer service excellence.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Administrative Assistant
Town of Stonington Building Officials Office
Stonington
2019 - Current
Implemeted online application/permits for processing utilizing OpenGov Citizen Services software.
Coordinated office communications and maintained organized files and documents.
Prepared correspondence and monthly reports.
Handled customer inquiries and resolved issues professionally and promptly.
Maintained office supplies inventory and ordered materials as needed.
Supported onboarding processes for new staff with training materials and resources.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Administrative Assistant
William Raveis - M&P Properties
2018 - 2018
Assisted with MLS Listings, Market Analysts of properties
Utilized various software programs for document preparation, emailing, interoffice calendar, file organization
Litigation Paralegal Secretary
Kaplan and Brennan, LLP
01.2016 - 12.2017
Transcribed legal documents, probate forms, correspondence and memorandums from recordings dictated by the firms attorney
Utilized various software programs for document preparation, interoffice emailing and interoffice calendar
Assisted with all client E-Filing Pleadings, Motions, Subpoenas, Client interviews and Legal Research
Prepared and organized case files for attorney in preparation for case presentation
Data Entry
Kelly Services
New London
01.2014 - 12.2015
Prepare correspondences, Newsletter, After School Student Activity Programs, utilize Microsoft Office software for interoffice emailing and interoffice calendar
Receptionist
National Media Connection
New London
01.2014 - 12.2015
Typist
Input data into program for startup company
Receptionist
South Shore Physical Therapy
Niantic
01.2014 - 12.2015
Receptionist duties and assist in gym
Transcriber
Embry and Neusner Law Firm
Groton
01.2014 - 12.2015
Transcribed legal documents, correspondence and memorandums from recordings dictated by the firms attorneys
Utilized TrialWorks software for document preparation, interoffice emailing and interoffice calendar
Executive Assistant
Gilman Corporation
Gilman
01.2010 - 12.2011
Responsible for updating prices, descriptions and product codes for the online store front.
Composed and distributed inter-departmental memorandums ensuring timely delivery and receipt of critical confidential information as well as handling the day to day office operation
Paralegal
Law Office of Dennis A. Ferdon, PC
Norwich
01.2008 - 12.2008
E-Filing Pleadings, Motions, Subpoenas, Client interviews and Legal Research
Prepared and organized case files for attorney in preparation for case presentation
Planned and executed meetings, lunches, travel, depositions and special events for law firm
Paralegal
Temporaries of New England
New London
01.2007 - 12.2008
Established and maintained electronic records management system for all incoming and outgoing correspondence
Prepared legal documents, including, pleadings and financial affidavits
Managed and organized filing system
Paralegal
Adecco
Groton
01.2004 - 12.2007
Gathered and analyzed researched data, such as statutes, decisions, legal articles and codes for attorney's review and discussion
Prepared legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements
Education
A.S. - Paralegal Technology
Fayetteville Community Technical College
Fayetteville, NC
Skills
Microsoft Office Suite
Spreadsheet management
Email communication
Research skills
Scheduling and planning
Telephone etiquette
Written communication
Customer service excellence
Transcription services
Accounts payable and receivable
E-filing
Interdepartmental collaboration
Top producer software proficiency
Notary public certification
Admin certification in permitting and licensing
First aid and CPR certification
Affiliations
Town of Sprague Connecticut, Town Recording Secretary, 01/01/08, 12/31/12
Town of Preston, Connecticut, Town Recording Secretary, 01/01/05, 12/31/05
Certification
Notary Public, Certified
Related Employment History
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Banquet Server, Saybrook Point Inn & Spa, Old Saybrook, CT, 01/01/18, 12/31/18, Provide fine dining service to ensure customer satisfaction in order to fulfill all of their expectations, Setup facility for banquet events according to BEO provided by manager, Ensure all work stations are setup and broken down accordingly, Pass hors d'oeuvres, beverages and serve entrees to guests
Waitress/Bartender/Banquet Server, Restaurant at River Ridge, Griswold, CT, 01/01/14, 12/31/18, Provided high quality dining service to ensure customer satisfaction in order to fulfill all of their expectations
Waitress, Hideaway Restaurant & Pub, Old Lyme, CT, 01/01/13, 12/31/14, Provided high quality dining service to ensure customer satisfaction in order to fulfill all of their expectations
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