Lynn Echevarria
SOUTH HOLLAND,Illinois
Summary
Lead Medical Receptionist who is professional and responsible for coordinating the daily administration of doctors, staff, visitors and patients at a healthcare facility. They schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility
Overview
18
18
years of professional experience
Work History
Atrium Senior
Living of Princeton
Princeton, New Jersey
Resident
- Concierge plays a vital role in the lives of our Seniors
- You are a resource for them
- You assist them in keeping them informed inside and outside of the Community of what is going on so they may take full advantage
- You also responsible to keep up the service documents so that they can be used in the service plans for our Care Conferences
- Assist the DRC in coordinating resident care assignments
- Complies new resident and family surveys
- Encourage residents to set Goals and coordinates services plans
- Coordinates new resident move ins
- Is a Liaison between residents/ families when necessary
- Ensures Continued relationship when residents are in the hospital/Rehab
- Responsible for ordering all supplies and making all Transportation arrangements
- You are in charge of the
- Distribution of the PNA Fund( Personal needs Account)
- Setting up PT for the residents
- Its your responsibility to record all complaints/concerns for the Community
- A
Resident Concierge
ATRIUM Senor Living Of Princeton
, NJ
03.2019 - 08.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Lead Medical Receptionist
Penn Medicine Princeton Medical Center
, New Jersey
01.2018 - 03.2019
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
- Helps patients in distress by responding to emergencies
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed
Patient Care Coordinator
American Spine & Advance Pain Management
Germantown, Maryland
01.2016 - 12.2017
- Schedule patients for Appointments and Scan Documents in Computer
- Copy/Fax and Email on daily basis
- Check in/out patient's and print all document's
- Multi line phone
- Check Referrals
- Stock office and replenish supplies
- Collect Co-pays
- Assist in all areas of office that is needed
- Post payment to Accounts
- O
Front Office Coordinator
Barnabas Health Medical Group
01.2013 - 12.2015
- Schedule patient Appointments
- Fax all paper work
- Scan all medical information in to the Keep unit stocked with suppliescomputer
- Print Schedules as needed for the doctors
- Collect all copays
- Answer phones
- Record the patient portal
- Place Messages in the computer for the
- Maintain current referrals Nurses
- File charts
- Enter all
- Demographics in the computer
- Reschedule patient appointments for the patients 0
Unit Coordinator
Monmouth Medical Center
01.2012 - 01.2013
- Preparation of OR charts and files
- Manages incoming phone calls using multi-
- Retrieval of medical records line phone systems.
- Scheduling and confirmation of patient
- Assists in greeting and directing of allappointments visitors, patients, and staff
- Completing discharge process and record-
- Cooperative and flexible team player;keeping equally effective working independently
- Montgomery Village, MD
- Cell (848)203-7287
- Irisheyz_13@yahoo.com .
Front Desk Administrator
O, St. Peters University Hospital
01.2000 - 12.2009
- Oversees the greeting and directing of all
- Imperious in handling the staff.visitors, patients, clients, job candidates,
- Proven communications and writtenand doctors
- Capabilities, also Bi-lingual capabilities.
- Manages incoming phone calls using multi-Cooperative and flexible team player;line phone systems
- Equally effective working independently.
- Resolves customer questions and concerns
- Strong interpersonal skills, having dealtCoordinates meetings
- With a diversity of professionals, clients, Completes special administrative projects and staff
- And overflow work from department and executive assistants.
Education
High School Diploma -
PERTH AMBOY HIGH SCHOOL
Skills
- Professional Skills
- MEDICAL RECORDS
- Advanced
- GREETING
- ANSWERING PHONES
- TEAM PLAYER
- Expert
- STOCKING
- Customer care
- Receptionist
- Heavy Data Entry
- Scheduling
- Stress Management
- Empathetic Approach
- Client Scheduling
- Support Services
- Records Management
Timeline
Resident Concierge
ATRIUM Senor Living Of Princeton
03.2019 - 08.2020
Lead Medical Receptionist
Penn Medicine Princeton Medical Center
01.2018 - 03.2019
Patient Care Coordinator
American Spine & Advance Pain Management
01.2016 - 12.2017
Front Office Coordinator
Barnabas Health Medical Group
01.2013 - 12.2015
Unit Coordinator
Monmouth Medical Center
01.2012 - 01.2013
Front Desk Administrator
O, St. Peters University Hospital
01.2000 - 12.2009
Atrium Senior
Living of Princeton
Resident
High School Diploma -
PERTH AMBOY HIGH SCHOOL
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