Lynn Echols
Summary
Compassionate Certified Nursing Assistant with a proven track record at Making Visions Home Care, excelling in direct patient care and promoting independence. Skilled in documenting patient behaviors and ensuring HIPAA compliance, I am a reliable team player dedicated to enhancing patient comfort and wellbeing through personalized care and effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Making Visions Home Care
03.2015 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Appointment Scheduler
Johnson Associates Ins Agency
02.2012 - Current
- Delivered customer service through attentive listening and efficient problem-solving during scheduling.
- Responded to inquiries from potential customers via phone calls.
- Managed high call volumes while accurately gathering client information for appointments.
- Served as initial contact, setting appointments for prospective clients.
- Maximized time slots by identifying opportunities to fill cancellations or openings.
- Addressed complaints and redirected calls to appropriate team members.
- Built strong client relationships through personalized booking and rescheduling services.
- Followed up with clients to reduce no-show rates before appointments.
- Enhanced appointment scheduling efficiency using user-friendly software systems.
Environmental Service Technician
Moses Cone Health System
09.2022 - 04.2025
- Maintained patient and hospital confidentiality.
- Ensured timely task completion by prioritizing duties based on urgency.
- Enhanced facility cleanliness through efficient waste disposal and recycling procedures.
- Handled spills in work areas, cleaning and sanitizing materials properly.
- Supported facility maintenance by promptly reporting observed issues to personnel.
- Collected, sorted, and disposed of garbage and recycling from production areas.
- Collaborated with team members across departments to uphold cleanliness standards.
Education
Eastern Guilford High School
Gibsonville, NC06-1983
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Bathing assistance
- Mobility assistance
- Feeding assistance
- Documenting behaviors
- Positioning patients
Certification
- CNA - Certified Nurse Assistant
Languages
English
Full Professional
Timeline
Environmental Service Technician
Moses Cone Health System
09.2022 - 04.2025
Certified Nursing Assistant
Making Visions Home Care
03.2015 - Current
Appointment Scheduler
Johnson Associates Ins Agency
02.2012 - Current
Eastern Guilford High School
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