Summary
Overview
Work History
Education
Skills
Credentials And Licenses
Timeline
Generic

Lynn Ford

Plano,TX

Summary

Experienced with master data management, ensuring high standards of data accuracy and consistency. Utilizes strong analytical skills and technical expertise to optimize data processes. Knowledge of data governance best practices and team leadership to drive impactful results.

Overview

10
10
years of professional experience

Work History

Master Data Management

Cencora
10.2020 - 11.2024
  • Served as a subject matter expert on all aspects of master data management within the organization, providing guidance on best practices as needed.
  • Assisted in the implementation of a new master data management system, ensuring seamless transition with minimal disruption to daily operations.
  • Championed continuous improvement initiatives by identifying areas of opportunity within master data management processes and proposing actionable solutions.
  • Streamlined data management processes to ensure accurate information storage and retrieval across multiple platforms.
  • Coordinated with software vendors to troubleshoot and resolve technical issues related to the deployment or functionality of master data management applications.
  • Streamlined master data management by developing and maintaining efficient workflows.
  • Maintained accurate records of machine performance data for management review and informed decision-making processes.
  • Designed database structures and wrote optimized SQL queries for improved data management in J2EE applications.
  • Streamlined Salesforce database management, significantly improving data accuracy and user accessibility by implementing custom validation rules and duplicate management protocols.
  • Managed large datasets efficiently with advanced database management systems like SQL Server, MySQL, and PostgreSQL.

Master Data Management

AmerisourceBergen
02.2020 - 10.2020
  • Interacts extensively with other internal departments throughout the corporation in order to provide information, resolve issues, and to support cross functional projects; rapidly detects and corrects problems ensuring root cause of issue has been addressed
  • Works closely with associates in Operations in order to accomplish tasks relative to researching information requirements regarding master data elements
  • Collaborates with team members in order to continuously look for opportunities to improve processes
  • Ensures data accuracy and integrity of managed information in order to avoid rework
  • Responsible for taking ownership of the process and being accountable for the majority of data management changes
  • Performs other related duties as assigned

Benefits Verification Specialist

AmerisourceBergen
11.2019 - 02.2020
  • Established positive relationships with insurance carriers, streamlining communication channels when clarifying policy details or negotiating terms on behalf of clients.
  • Increased accuracy in verifying patient eligibility through diligent cross-checking of multiple databases before finalizing claim submissions.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Achieved faster client response times by promptly addressing inquiries related to benefits eligibility and coverage details.
  • Supported the continuous improvement of internal processes by providing feedback on existing systems and suggesting viable solutions for optimization.
  • Reduced errors in benefit verification tasks by conducting thorough audits and rectifying discrepancies.
  • Ensured timely reimbursements by proactively identifying potential issues that could delay claim processing and addressing them before submission.
  • Assisted clients with resolving complex benefits issues, improving overall customer satisfaction.

Direct Support Provider 1

BELLEFONTAINE HABILITATION CENTER
07.2017 - 09.2019
  • Maintained detailed documentation on client progress, enabling effective communication among team members and ensuring continuity of care.
  • Continuously sought out professional development opportunities to enhance knowledge and skillset, resulting in improved direct support services for clients consistently provided.
  • Increased community integration by accompanying clients on outings and social events to promote socialization and engagement.
  • Acted as a liaison between clients and service providers, ensuring all necessary supports were in place to maximize the client''s quality of life.
  • Ensured client safety by conducting regular home assessments for potential hazards or areas requiring improvement.
  • Promoted healthy lifestyles by assisting clients with exercise routines and monitoring their physical wellbeing.
  • Supported client participation in recreational activities, fostering a sense of purpose and enjoyment.
  • Delivered exceptional support during transitional periods such as moving into a new home or adjusting to changes in routine or environment.
  • Strengthened relationships between clients and their families by facilitating open communication channels and offering guidance on supporting their loved one''s development.
  • Assisted in the coordination of medical appointments for clients, providing transportation when needed while also serving as an advocate during visits.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.

Store Manager

METROPCS
01.2015 - 07.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

Completed coursework towards School of Business Administration -

McKendree University
Lebanon, IL
05.2016

Completed coursework towards School of Education Elementary Education -

McKendree University
Lebanon, IL
05.2016

High School Diploma -

Normandy High School
St Louis, MO
05.2011

Skills

  • SAP master data management

  • Master data management

  • LiDAR data analysis

  • Siebel database management

  • Master data maintenance

  • Data entry mastery

  • Master file management

  • Provider data management

  • NoSQL database management

  • Time management

  • Data entry

  • Data query management

Credentials And Licenses

  • First Aid
  • CPR

Timeline

Master Data Management

Cencora
10.2020 - 11.2024

Master Data Management

AmerisourceBergen
02.2020 - 10.2020

Benefits Verification Specialist

AmerisourceBergen
11.2019 - 02.2020

Direct Support Provider 1

BELLEFONTAINE HABILITATION CENTER
07.2017 - 09.2019

Store Manager

METROPCS
01.2015 - 07.2017

Completed coursework towards School of Education Elementary Education -

McKendree University

Completed coursework towards School of Business Administration -

McKendree University

High School Diploma -

Normandy High School

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Lynn Ford