Experience in interval predictions according to history for collection purposes. Office machine operations, customer service, Multi-tasking daily routine, fast accurate performance, payroll, data entry, report review, mail distribution and co-worker motivation speaker.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Administrative Assistant
City Of Waterbury
08.2022 - Current
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Performed research to collect and record industry data.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Assistant
Verizon Communications Inc
02.2000 - 11.2019
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Performed research to collect and record industry data.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed filing system, entered data and completed other clerical tasks.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Associate of Arts -
Adelphi Business Institute
New York, NY
09.1986
Skills
Records Management
Report Preparation
Presentation Preparation
Customer Relations
Excel spreadsheets
Employee Communications
Microsoft Office
Clerical Support
Data organization
Report Writing
Invoice Processing
Database entry
Meeting participation
Quickbooks
Data Entry
Strong Problem Solver
Records administration
Office Equipment Operation
Verbal Communication
Payroll Administration
Mail handling
Social media knowledge
Staff Motivation
Recordkeeping
Certification
Accounting/Business Administrative Certified. Management Food Protection Certification for CT/NY.
CAP - Certified Administrative Professional
Timeline
Administrative Assistant
City Of Waterbury
08.2022 - Current
Administrative Assistant
Verizon Communications Inc
02.2000 - 11.2019
Associate of Arts -
Adelphi Business Institute
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