Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynn Grissam

Office Manager
Alvarado,TX

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


* Software Programs

Microsoft Dynamics, GP, Doc-link, Smart Client, Excel, Bluebeam PDF

Overview

9
9
years of professional experience

Work History

Office Manager/Administrative Assistant

Prism Electric
02.2010 - 03.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels monthly.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient daily.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data weekly.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed 50 plus phone and email daily, correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

A/P and A/R Department

Prism Electric
02.2010 - 03.2019
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • A/P resolve any invoice issues from vendor-qty received, pricing
  • A/P request credit memo if needed
  • Performed A/P end of month close to show CSM,GM & VP, where there job were sitting at % wise
  • A/R set up new customers in system
  • A/R create invoice for customer AIA pay app
  • A/R make calls-emails on past due invoices
  • A/R maintain and established several reports for Jobs

Purchasing Manager

Prism Electric
02.2010 - 03.2019
  • Purchased new products and oversaw inventory stocking and availability.
  • Sourced vendors, built relationships, and negotiated prices.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records weekly.
  • Used Key 2 Act soft wear to authorize and monitor purchase orders and consumables.
  • Issue PO to vendors for job materials using Key 2 Act software 50 plus times a day.
  • Materials Buyout Logs: light fixture pkg, switchgear pkg, wire pkg, Fire alarm pkg, UPS,ATS
  • Track back orders
  • Rental equipment scheduling/call offs/services
  • Inventory Tool Control job sites
  • Assist CSM's with any job issues and hot shot deliveries
  • Submittals
  • Closeout Documents
  • Pulling City Permits
  • Subcontractors
  • Change Orders

Education

Bachelor of Arts - Graphic Design

Westwood College
Dallas, TX
05.2017

Skills

  • Customer Relations
  • Administrative Support
  • Expense Reports
  • Office Management
  • Bank Deposits
  • Microsoft Office
  • Excel Spreadsheets
  • Critical Thinking
  • Employee Timesheet Processing
  • Credit Card Transaction Processing
  • Complex Problem-Solving
  • Understanding of office operations

Timeline

Office Manager/Administrative Assistant

Prism Electric
02.2010 - 03.2019

A/P and A/R Department

Prism Electric
02.2010 - 03.2019

Purchasing Manager

Prism Electric
02.2010 - 03.2019

Bachelor of Arts - Graphic Design

Westwood College
Lynn GrissamOffice Manager