Lynn Highton
Tucson,AZ
Summary
Excels in customer service and problem-solving. Enhanced client satisfaction through effective communication, strong verbal skills, and conflict resolution. Skilled in time management and administrative support, fostering a productive environment that empowered team collaboration and engagement. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
Work History
Office Administrator
Highton Company
06.2024 - 08.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Improved customer satisfaction through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning.
- Enhanced customer service by developing feedback system that addressed client concerns promptly.
Teacher’s Assistant
Arizona State University, Tempe Campus
08.2021 - 05.2023
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Enhanced students critical thinking skills through problem-solving activities and group collaboration exercises.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Education
Neuroscience, Psychology
Arizona State University
Tempe, AZ05-2024
Skills
- Time management
- Strong verbal skills
- Administrative support
- Problem-solving
- Attention to detail
- Customer engagement
- Telephone reception
- Leadership and supervision
- Customer service
- Teamwork and collaboration
Timeline
Office Administrator
Highton Company
06.2024 - 08.2025
Teacher’s Assistant
Arizona State University, Tempe Campus
08.2021 - 05.2023
Neuroscience, Psychology
Arizona State University
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