Lynn Hopper
Roswell, NM,NM
Summary
Dynamic office manager with a proven track record at Mezotronics LLC, enhancing operational efficiency through effective inventory management and organizational skills. Adept at fostering customer relationships and delivering exceptional service, leveraging strong communication abilities to drive satisfaction and loyalty. Committed to maintaining confidentiality and streamlining processes for optimal productivity.
Overview
22
22
years of professional experience
Work History
Office Manager
Mezotronics LLC
03.2010 - 09.2014
- Implemented office supply inventory management to streamline procurement processes.
- Utilized office management software for scheduling and task tracking.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Sales Agent
Time Warmer Cable
05.2009 - 03.2010
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Sales Agent Representative
Carnival Cruise Lines
08.2008 - 05.2009
- Cultivated strong client relationships through effective communication and active listening techniques.
- Identified customer needs and recommended appropriate products to enhance satisfaction and loyalty.
- Executed sales strategies that improved product visibility in competitive markets.
- Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
Production Operator
Current Usa
09.1992 - 05.2009
- Operated machinery to produce high-quality products, ensuring adherence to safety protocols.
- Monitored production processes to maintain efficiency and product consistency.
- Collaborated with team members to troubleshoot equipment issues and reduce downtime.
- Trained new operators on equipment handling and standard operating procedures.
- Assisted in maintaining inventory levels of raw materials and supplies for production needs.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Used equipment properly to avoid workplace hazards or injuries.
Education
Education
Western Illinois University
Macomb, IL12-1982
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Mezotronics LLC
03.2010 - 09.2014
Sales Agent
Time Warmer Cable
05.2009 - 03.2010
Sales Agent Representative
Carnival Cruise Lines
08.2008 - 05.2009
Production Operator
Current Usa
09.1992 - 05.2009
Education
Western Illinois University
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