Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynn Kim

Las Vegas

Summary

Detail-oriented professional with over 5 years of experience in retail sales and customer service. Proven track record in enhancing customer loyalty and driving sales growth. Seeking to apply expertise in a full-time sales role to contribute to company success.

Overview

13
13
years of professional experience

Work History

Senior Client Advisor

Versace
Las Vegas
06.2020 - Current
  • Manage opening and closing procedures, including till operations and daily cash deposits.
  • Provide exceptional customer service to a high-end clientele, including VIP customers, both in-store and remotely.
  • Coordinate special orders and item transfers from other locations to meet specific client needs.
  • Process phone and remote transactions, ensuring smooth, luxury-level client experiences.
  • Maintain accurate inventory and merchandising standards for the jewelry department.
  • Frequently achieved or came to close to meeting sales goals, contributing to overall team success.

Sales Associates

Ted Baker
LAS VEGAS
06.2019 - 03.2020
  • Greet customers and provide customer service with a kind and courteous attitude.
  • Inform customers of the ongoing sales or promotions.
  • Advising customers on their purchases and responding to customers' questions about sizing, composition, and fitting.
  • Operating cash registers, managing financial transactions, returns and exchange, balancing drawers, and making deposits.
  • Achieving personal goals and store goals through teamwork.
  • Recommend matching items such as bags, shoes, or accessories with clothing based on customers' needs and preference for upselling.
  • Replenish sold items and new items that need to be on the sales floor.

Office Administrator & Accountant

1000 Gook Inc.
Los Angeles
07.2016 - 01.2019
  • Skillfully manage wide-range of office tasks, including accounts payable / accounts receivable and payroll processing.
  • Administer banking, deposits, account registry, payroll, and distribution of employee checks.
  • Use quickbook software to create and update financial data, make invoices, and manage payrolls.
  • Strong multitasking skills to manage customer service, data entry, invoicing, inventory control.
  • Proven track record of accurately maintaining detailed records, generating reports, and multitasking within fast-paced atmospheres.
  • Manage phone calls from business associates and clients.
  • Coordinate office activities and operations to secure efficiency and compliance to company policies.
  • Track stocks of office supplies and place orders when necessary.
  • Managing and arranging agendas to keep track of upcoming events, travel arrangements, appointments and payments.

Front Desk Agent

The Rotex Hotel & Condo
Los Angeles
03.2016 - 07.2016
  • Checked in / out guests in high volume, fast paced environments ensuring requests were met and accurate billing.
  • Making Reservations for guest over the phone and also for third party websites.
  • Provide excellent customer service with information regarding hotel services, amenities, tourist events, and attractions to guests.
  • Respond to all guests inquiries in a timely, friendly and efficient manner.
  • Reconcile all daily accounting data, both manual and computerized.
  • Recognized for ability to handle and resolve confrontational guest situations.
  • Read through logs to determine the day's events in order to best accommodate all guests.
  • Works well on a diverse team and possesses strong multi-tasking abilities.

Sales Associates

The Face Shop Hawaii (Korean Cosmetic Brand)
Honolulu
11.2012 - 09.2015
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Exchange merchandise for customers and accept returns.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Education

Associates -

College of Southern Nevada
Las Vegas, NV
01.2020

Associates -

Kapiolani Community College
Honolulu, HI
01.2015

High School Diploma -

Strathmore High School
Strathmore, AB, Canada
05-2010

Skills

  • Bilingual in English and Korean
  • Mandarin language learner
  • Adaptability and initiative
  • Team collaboration
  • Independent contributor
  • Microsoft Office proficiency
  • QuickBooks expertise

Timeline

Senior Client Advisor

Versace
06.2020 - Current

Sales Associates

Ted Baker
06.2019 - 03.2020

Office Administrator & Accountant

1000 Gook Inc.
07.2016 - 01.2019

Front Desk Agent

The Rotex Hotel & Condo
03.2016 - 07.2016

Sales Associates

The Face Shop Hawaii (Korean Cosmetic Brand)
11.2012 - 09.2015

Associates -

College of Southern Nevada

Associates -

Kapiolani Community College

High School Diploma -

Strathmore High School

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