Lynn Langer
Rochester,MN
Summary
Results-focused Individual with strength in communication and collaboration. Proactive leader that is highly organized, punctual with a team oriented mentality. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
4
4
years of professional experience
Work History
Bartender
ROOSTERS TOO
Rochester, MN
12.2022 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Laboratory Processing Assistant
Mayo Clinic
Rochester, MN
03.2020 - 03.2022
- Monitored lab supplies and proactively replenished for convenience and availability.
- Sanitized workstations and instruments to avoid cross-contamination.
- Maintained clean and organized work area with adequate supplies and reagents.
- Adhered to all laboratory requirements and enforced compliance with regulations.
- Isolated, identified and prepared specimens for processing.
- Verified quality of specimens by centrifuging specimens.
- Enforced infection control and sharps disposal procedures to protect co-workers and self.
- Notify the Supply Team when supply items become low.
- Monitored and tracked samples using Soft Flow while notifying supervisors of any missing samples or database errors.
Customer Service Representative
Lakeshore Recycling Systems
Rochester, MN
07.2022 - Current
- Educate customers on special pricing opportunities and company offerings to match local competition.
- Assist customers with making payments or establishing payment plans to bring accounts current. Set up and utilize a Robo caller text to notify existing customers of past due balances.
- Provide outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Answer incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remain calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrate excellent communication skills, knowledgeable, and friendly service in resolving service complaints and/or billing issues.
- Assist Operations Manager as needed for communication with drivers and customers.
- Set up new residential trash/recycling, roll-off, and portable services.
Bartender
Saints on Second
Rochester, MN
07.2022 - Current
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
High School Diploma -
Wonewoc-Center High School
Wonewoc, WI1992
Skills
- Strong organizational skills
- Active listening skills
- Inventory control familiarity
- Sharp problem solver
- Courteous demeanor
- Energetic work attitude
- Large cash/check deposits expert
- Telephone inquiries specialist
- Customer service expert
- Adaptive team player
Timeline
Bartender
ROOSTERS TOO
12.2022 - Current
Customer Service Representative
Lakeshore Recycling Systems
07.2022 - Current
Bartender
Saints on Second
07.2022 - Current
Laboratory Processing Assistant
Mayo Clinic
03.2020 - 03.2022
High School Diploma -
Wonewoc-Center High School
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