Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Lynn Marocola

Lynn Marocola

Ellenton,FL

Summary

Experienced professional with a strong background in customer interactions and service solutions. Skilled in conflict resolution, communication, and problem-solving to ensure customer satisfaction and loyalty. Collaborative team player able to adapt to changing needs, always prioritizing efficient and empathetic service delivery. Recognized for reliability and proactive dedication to meeting customer and organizational goals.

Overview

30
30
years of professional experience
1
1
Certification

Work History

SA EMT - Acting

Central Casting - New York
01.2013 - Current
    • Demonstrated dedication to providing quality care through continued training and education.
    • Operated emergency vehicles with caution to keep patients, public and first responders safe.
    • Explained to individuals what was going to be done to them medically in order to make the scene look official/ real

Owner

NYC Entertainment
09.2002 - 11.2012
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Expanded business into new areas and opened a large facility.
  • Worked hand in hand with the staff.

CoOwner

Shoreline Family Restaurant and Nites Out Lounge
10.2008 - 01.2010
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.

Business Office Manager/ AR Coordinator

Mariner Health Care
09.2001 - 10.2003
  • Monitored accounts receivable, advising of delinquencies or other account irregularities.
  • Delivered administrative support by conducting research, preparing reports and handling information requests.
  • Assisted and billed all patient accounts including electronic Medicaid, Medicare, Private insurance as well as Private pay patients.
  • Arranged meetings with family to discuss financial planning for their loved ones.

EMT , Dispatcher, Supervisor

Rural Metro Ambulance
01.1995 - 06.2001
  • Remained level-headed and proactive during emergency situations.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Assessed emergency situations and prioritized medical care for patients.
  • Documented calls in reports detailing incident type and course of treatment.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Evaluated patients at accident scenes to screen, assess and treat significant injuries.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Observed and assessed incident scenes to maintain safety of first responders.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.

Education

Some College (No Degree) - Liberal Arts And General Studies

College of Staten Island of The City University of New York
Staten Island, NY

Skills

  • Scene Evaluation
  • Patient Management
  • Data Reporting
  • Critical Decision-Making Skills
  • Basic Emergency Response Skills
  • Vital signs monitoring
  • Emergency medical care
  • Airway management
  • Scene safety

Certification

  • Certified BLS, CPR, First Responder, Drivers License with Motorcycle Endorsement, Concealed Weapon or Firearm License

Affiliations

  • Sag Aftra

Timeline

SA EMT - Acting

Central Casting - New York
01.2013 - Current

CoOwner

Shoreline Family Restaurant and Nites Out Lounge
10.2008 - 01.2010

Owner

NYC Entertainment
09.2002 - 11.2012

Business Office Manager/ AR Coordinator

Mariner Health Care
09.2001 - 10.2003

EMT , Dispatcher, Supervisor

Rural Metro Ambulance
01.1995 - 06.2001

Some College (No Degree) - Liberal Arts And General Studies

College of Staten Island of The City University of New York

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Lynn Marocola