Lynn Melendez

Job duties include daily coordination via email, phone and text with Company's President and CEO to ensure functionality and flow of services provided daily. Responsible for Insurance coordination from partnered insurance companies, including all work order requests. Prioritization of orders by status. Contacting of clients to schedule calls for service. Verify and submit all part orders as requested by technicians in a timely manner to insure delivery in order to meet installation schedules. Work hand and hand with President assisting with any requests made.

Provided friendly and exceptional customer service, by taking and delivering drink as well as food orders to patrons in a fast paced sports bar environment. This role required a friendly, cheerful, outgoing attitude, engagement with patrons, attention to detail, and the ability to work well under pressure during sporting events. Efficiently monitored customer needs, with quick follow up and service. Maintained safety by always checking identification to verify legal age for alcohol consumption. Handled tabs, cash outs, tabs and POS system.

Handled Incoming Calls in a fast paced call center environment. Assisted Credit Union members with account maintenance, issuance of debit/credit cards, trouble shooting of online banking issues including set up, transfer and bill pay assistance. Assisted with dispute and fraud claims as well as the opening of term and share accounts. Processed over the phone transactions including wire transfers while adhering to proper member security and verification policies.

As a cocktail server at a high energy rock bar, delivered excellent table service to guests while maintaining the fast paced , electric atmosphere of the venue. Ensured that guests had an unforgettable and seamless experience by serving drinks promptly, managing tabs accurately and providing outgoing and attentive service. Maintained safety guidelines by always checking identification to ensure guests were of age to consume alcohol. Monitored guest intoxication in order to follow responsible alcohol service guidelines. Worked hand and hand with bartenders and security for smooth operations. Handled cash and POS transactions. Upheld the rock bar's brand, attitude, and vibe.