Lynn Michel
Decatur,GA
Summary
Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
12
12
years of professional experience
Work History
Store Manger
Lindbergh
11.2019 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Mentor Teacher
Fire Wall
08.2018 - 05.2020
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Worked effectively in fast-paced environments.
- Directed, coordinated and evaluated activities of personnel and support staff engaged in administering academic departments or alumni organizations.
- Explained library rules, policies and procedures to resolve patron issues.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Tutor and help students with homework
Supervisor
Lucky brand
09.2017 - 09.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Lead a team of 5, focusing on goals to impact the company
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Execute visual merchandising
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Execute online orders
- Boosted team performance by developing customer service training materials and conducting service training.
- Open/close store
- Open/close registers
Sales Lead
Express
09.2011 - 09.2017
- Responsible for supervising and monitoring floor stock and update missing items, if found
- Met the various goals depending on the day and Segment hour of shift
- Communicated efficiently with both my co-workers and customers involving promote and sales
- Sending daily closing E-mails to the district manager based on the store’s performance
- Closing register’s and calculating the amount of funds needed to deposit to the bank
- Increased sales and customer satisfaction through personalized servicing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
degree - Social work
Broward College
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Fort Lauderdale High School
2011
Skills
- Team Leadership
- Bank Deposit Procedures
- Sales Expertise
- Product Merchandising
- Recruiting and Hiring
- Product and Service Sales
- Time Management
- Employee Motivation
- Culture Development
Languages
French
Native or Bilingual
Timeline
Store Manger
Lindbergh
11.2019 - Current
Mentor Teacher
Fire Wall
08.2018 - 05.2020
Supervisor
Lucky brand
09.2017 - 09.2019
Sales Lead
Express
09.2011 - 09.2017
degree - Social work
Broward College
undefined
Fort Lauderdale High School
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