Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynn Mitchell

Enid,OK

Summary

Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 30 years in the field. Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 30 years in the field.

Overview

27
27
years of professional experience

Work History

Area Supervisor

Caseys General Stores Inc
05.1990 - 03.2017
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Planned sequence of operations and established schedule.
  • Determined performance benchmarks and completed ongoing evaluation of employee work.
  • Tracked hours and inventory usage, and prepared associated reports.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Processed orders and issued documentation.
  • Directed daily workflow of [Number]-strong team in [Department].
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Mentored new sales associates to contribute to store's positive culture.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Trained newly hired sales team in upselling techniques.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Increased retail space by [Number] square feet by improving gross profits by [Number]%.
  • Successfully drove new product lines to increase annual profits by [Number]%.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Planned sequence of operations and established schedule
  • Determined performance benchmarks and completed ongoing evaluation of employee work
  • Tracked hours and inventory usage, and prepared associated reports
  • Educated staff on strategies for handling difficult customers and challenging situations
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
  • Trained team members in successful strategies to meet operational and sales targets
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized
  • Mentored new sales associates to contribute to store's positive culture
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures

Education

Some College (No Degree) - Business

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Reporting and Performance Analysis
  • Manage Employees
  • Systems Assessment and Improvement
  • Analyzing Profitability
  • Continuous Improvements
  • Cash Handling and Reconciliation
  • Originality and Creativity
  • Customer Loyalty

  • Plan Sales
  • Program Leadership
  • Staff Coaching and Training
  • Company Policy Implementation
  • Safety Management
  • Cost Containment
  • Customer Credit Management
  • Delegation and Supervision
  • Money Transfers
  • Constructive Feedback
  • Product Assessments
  • Health and Safety Procedures
  • Profit Optimization
  • Employee Performance Management
  • Corrective Actions
  • Regulatory and Legal Compliance
  • Retail Industry Experience
  • Develop Policies
  • Inventory Control
  • Retail Security
  • Departmental Procedures
  • Production Management
  • Store Reset and Recovery
  • Reporting Skill
  • Capacity Utilization
  • Handling Complaints
  • Risk Analysis
  • Documentation Skills
  • Records Organization
  • Salesforce Software
  • Rewards Programs
  • Merchandise Quality Assurance
  • Risk Management
  • Supply Chain Distribution
  • Critical Thinking
  • Merchandise Promotion and Display
  • Computer Proficiency
  • Financial Recordkeeping
  • Directing Workers
  • Loss Prevention Goals Monitoring
  • Superior Work Ethic
  • Implementing Pricing Strategies
  • Project Planning
  • Adaptable to Changing Demands
  • Calendar and Scheduling Software
  • Problem Anticipation and Resolution
  • POS Terminal Operation
  • Equipment Efficiency
  • Persuasive Negotiations
  • Project Management

Timeline

Area Supervisor

Caseys General Stores Inc
05.1990 - 03.2017

Some College (No Degree) - Business

Oklahoma City Community College

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Lynn Mitchell