LYNN MURDOCK
Cypress,USA
Summary
Professional with strong background in human resources information systems. Skilled in HRIS system administration, troubleshooting, and data analysis. Known for strong team collaboration and adaptability in changing environments. Reliable and focused on achieving tangible results.
Overview
38
38
years of professional experience
Work History
HRIS Specialist
MEMORIAL HERMANN HEALTH SYSTEM
08.2016 - Current
- Provide functional support for Workday HCM, Compensation, Benefits, Talent Acquisition, and System Security
- Assist with maintenance of business processes, tenant setup, notifications, reports, and integration specifications
- Troubleshoot issues reported to HRIS by identifying the true problem, coordinate and test the resolution and then implementing the solution
- Support HRIS projects involving Workday within the HR Function and work with various Centers of Excellence to coordinate problem resolutions and improvements
- Assist with varying aspects of reporting including but not limited to government reporting, surveys, and analytics
HR Associate
McKESSON SPECIALTY HEALTH/US ONCOLOGY
05.2016 - 08.2016
- Provided support for the human resources function particularly in the processing and adjudication of background checks for network oncology practices
- Worked closely and consulted with practice managers concerning candidate applications and statements related to background checks
- Endeavored to improve turnaround time by catching errors while the background check was in-progress
- Maintained group email box with emphasis on customer service
- (Contract through Ranstad)
HRIS Analyst
A. SCHULMAN, INC.
02.2014 - 01.2016
- Evaluated, analyzed, and maintained company HRIS systems including ADP Workforce Now and SAP SuccessFactors Human Capital Management system
- Created ad-hoc reports, queries, and dashboards for internal customers
- Served as the primary resource and point of contact for all data-intensive and quantitative requests for the HR function which included data analysis, metrics development, and support assistance to Human Resources Business Partners
- Provided onsite, phone, and email support to end users regarding Human Resources tools, Microsoft Office products, and liaised for employees concerning HR resources
- Created and implemented the Corporate Governance System for the Americas, which was comprised of the US, Canada, and Latin America
- Supported and administered the Learning Management System (LMS) which included dynamic enrollment, monitoring of employee training progress, reporting, and loading content
- Engaged in global HR software implementations, upgrades, troubleshooting, and data interfacing
- Collaborated with several departments to coordinate and improve processes related to HR functions including workflows
- Conducted employee background checks
- (Contract the first year through Resource Staffing)
Support Assistant
BURNETT SPECIALISTS
01.2013 - 01.2014
- Created fill-in-the-blank forms for use by Project Engineers using Microsoft Word and Adobe Extended Plus
- Scheduled meetings and maintained calendars using Microsoft Outlook
- Reserved conference rooms for meetings via WebEx
- Made numerous calls to subcontractors requesting various necessary information requisite for contract compliance
- Maintained binders with confidential employee information such as background checks and drug tests
- Gathered and input new employee information into checklists for coordinating needed items, such as phone, email, etc
- Created new employee packets with useful information for new hires
- Gathered information for new employee announcements including biographies and photographs
- Assisted Support Manager, Human Resources Manager, and other administrative assistants with various functions as needed
- (Contract to Gilbane Building at ExxonMobil Campus Project through Burnett)
Administrative Assistant
CYPRESS-FAIRBANKS INDEPENDENT SCHOOL DISTRICT
01.2010 - 01.2013
- Maintained several district budgets including account reconciliation and purchase order processing
- Coordinated payroll and mileage expense reports for several employees, processed confidential information and documentation, and worked with vendors for materials purchasing
- Recorded staff absences, reports creation and documentation maintenance and maintained a complex office environment with frequent interruptions
STAY AT HOME PARENT AND VOLUNTEER
01.1996 - 01.2010
Technical Support Product Specialist
COMPUTER SCIENCES CORPORATION
01.1991 - 01.1996
- Supported end users by providing technical assistance for relational database project management software, which included hotline support as well as onsite support and teaching training classes
- Also provided problem documentation, programming workarounds, and programming suggestions
- Managed corporate database and supported internal employees
User Services Coordinator
IMSL, INC.
01.1989 - 01.1991
- Coordinated facilities for product testing, monitored test site usage, notified users regarding in-house system scheduling, and provided information or assistance for internal user requests
- Maintained personal computer software inventory, user documentation, and tape library
Senior Software Client Service Representative
UNIVERSAL COMPUTER SYSTEMS
01.1987 - 01.1989
- Supported and consulted all San Antonio and Austin clients, which included monthly visits to assist clients in software implementation and utilization
- Also provided phone support for nationwide client base, contributed to quality control by testing new updates prior to release, solved and wrote detailed documentation concerning software issues, and trained users at client sites
- Software was used to control and maintain automobile dealership environment including sales, inventory, accounting, pricing, finance and insurance, etc
Education
Occupational Technology
UNIVERSITY OF HOUSTON
Houston, Texas05-1996
B.B.A. - General Business
LAMAR UNIVERSITY
Beaumont, Texas05-1986
Skills
- Workday HCM
- Data analysis
- Problem-solving
- EIBs
- User support
- Multitasking capacity
- Teamwork and collaboration
- Attention to detail
- Effective communication
- Time management
Activities
- Support Specialist of Quarter III, CSC
- Nominated, Employee of the Year, UCS.
- Delegate, Leadership Lamar, Lamar University
Timeline
HRIS Specialist
MEMORIAL HERMANN HEALTH SYSTEM
08.2016 - Current
HR Associate
McKESSON SPECIALTY HEALTH/US ONCOLOGY
05.2016 - 08.2016
HRIS Analyst
A. SCHULMAN, INC.
02.2014 - 01.2016
Support Assistant
BURNETT SPECIALISTS
01.2013 - 01.2014
Administrative Assistant
CYPRESS-FAIRBANKS INDEPENDENT SCHOOL DISTRICT
01.2010 - 01.2013
STAY AT HOME PARENT AND VOLUNTEER
01.1996 - 01.2010
Technical Support Product Specialist
COMPUTER SCIENCES CORPORATION
01.1991 - 01.1996
User Services Coordinator
IMSL, INC.
01.1989 - 01.1991
Senior Software Client Service Representative
UNIVERSAL COMPUTER SYSTEMS
01.1987 - 01.1989
Occupational Technology
UNIVERSITY OF HOUSTON
B.B.A. - General Business
LAMAR UNIVERSITY
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