Lynn Natarus
Cumming,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
28
28
years of professional experience
Work History
Customer Service representative
Kroger Co
08.2016 - Current
- Floor supervisor -Accounting -New hire orientation– Trainer
Facilitator
Hexaware Technologies
12.2014 - 09.2015
- Customer Service, Accounting, Floor Supervisor, Western Unions, Answering phones, Training new employees, managing 10 or more employees at a time create daily schedules and task lists, Analyze Medical claims and resolve accounts balances with insurance companies and patients
- Responsible for determining the solution to maximize the collection of medical services
- Utilizing the Epic and Facs systems
- Completion of the Revenue Cycle Management High/Low Balance training program
Customer Service representative -Floor supervisor, Trainer Facilitator
Kroger Co
08.1996 - 02.2015
- Accounting -New hire orientation–, Customer Service, Accounting, Floor Supervisor, Western Unions, Answering phones, Training new employees, managing 10 or more employees at a time create daily schedules and task lists
Assistant Front End Manager
01.1997 - 01.1999
- Manage the daily operations
- Create weekly schedule for the department
Education
Certification - Revenue Cycle Management
Convergent
Certified in nursing assistant /Patient Care Assistant -
Atlantic Vocational
Coconut Creek, FL1989
Coconut Creek High School
Coconut Creek, FL1988
Skills
- Additional skills in Web Designing
- Freelance Web Designer – https://wwwDigitalmarketingmoms
- Microsoft Excel, Microsoft Word, Php, HTML, My Sql, Css, Joomla, Wordpress, Dreamweaver, Graphic Designs, Logos, Modifications, Software Installations, FTP, Database Upgrades, Data Entry, Advanced Seo & Hosting,Shoptify, Canva,Digital marketing
Timeline
Customer Service representative
Kroger Co
08.2016 - Current
Facilitator
Hexaware Technologies
12.2014 - 09.2015
Assistant Front End Manager
01.1997 - 01.1999
Customer Service representative -Floor supervisor, Trainer Facilitator
Kroger Co
08.1996 - 02.2015
Certification - Revenue Cycle Management
Convergent
Certified in nursing assistant /Patient Care Assistant -
Atlantic Vocational
Coconut Creek High School