Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Walmart
Oklahoma City, OK
03.2022 - 06.2024
Conducted regular performance reviews for employees to identify areas of improvement.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Supervised daily operations including scheduling shifts, assigning duties.
Managed customer service inquiries and complaints in a timely manner.
Developed a system for tracking inventory and ordering supplies as needed.
Organized training sessions for new hires to familiarize them with the workplace environment.
Resolved conflicts between team members in an effective manner.
Coordinated with other departments to ensure smooth flow of operations.
Monitored employee attendance records, timekeeping, and payroll information.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Ensured compliance with safety regulations and company policies.
Created reports on sales trends, inventory levels, and financial data.
Maintained accurate records of sales transactions using point-of-sale systems.
Established processes for monitoring customer satisfaction levels.
Administrative Assistant
Clorox company
Oklahoma City, OK
01.2020 - 02.2022
Facilitated communication between different departments within the organization.
Managed database systems containing customer contact information.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Greeted visitors and provided general information about the company.
Scheduled appointments between clients and customers and internal staff members.
Sales Associate
PepsiCo
Midwest City, OK
09.2018 - 12.2019
Provided accurate information about products, prices and services.
Assisted customers with product selection, sizing and styling.
Maintained cleanliness of store environment including floors, windows, displays.
Attended weekly team meetings to review performance goals and objectives.
Conducted inventories on a regular basis to track stock levels.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Engaged customers in friendly, professional dialogue to determine needs.
Developed trusting relationships with customers by making personal connections.