Lynn Nguyen
Garden Grove,CA
Summary
Innovative Data Analyst with a proven track record, specializing in workflow optimization, advanced data analysis, and tool development. Expert in data collection, statistical analysis, and visualization, with strong cross-functional collaboration skills. Focused on driving data-driven decisions, accountability, and team alignment to achieve organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SENIOR DATA ANALYST
Kabafusion
08.2022 - Current
- Maintained 400+ Health Insurance contracts, and storing and tracking all revenue data into a comprehensive summary report per monthly billing cycle
- Developed and executed an automated approval system that increased a 30% increase in process speed and enhancing overall operational efficiency
- Conducted a price analysis per quarter and transcribing data into Excel by cross referencing insurance company information and contract reimbursement allowances
- Effectively managed multitasking across various programs to maintain a controlled communication to facilitate a smooth transition between the team workflow
- Created 7 workflows and launched a customer inquiry ticketing system with the Operation Development team, increasing customer satisfaction by 20% through faster issue resolution and improved support efficiency.
- Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
SUPERVISORY ADMINISTRATIVE SPECIALIST
The Workspace
01.2019 - 01.2021
- Organized and facilitated workshops, events, and meetups to foster engagement and collaboration within the maker community
- Led workshops with 20+ attendees to teach advanced skills and how to use heavy utilities, empowering participants with hands-on experience and practical knowledge
- Provided comprehensive training on heavy machinery operation, tool use, and workshop safety
- Offered ongoing support to troubleshoot equipment or project issues, and developed instructional guides to assist new users
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
Education
Bachelor of Arts -
Iowa State University
Ames, IA06.2021
Skills
- Data Analysis
- Data Visualization
- Presentations
- Advanced Excel
- Data Cleaning
- Excel Functions
- SQL
- Python programming
- Data Validation
- Attention to Detail
- Report Preparation
- Database Maintenance
Certification
Google Data Analytics Professional Certificate
Languages
Chinese (Mandarin)
Limited Working
Timeline
SENIOR DATA ANALYST
Kabafusion
08.2022 - Current
SUPERVISORY ADMINISTRATIVE SPECIALIST
The Workspace
01.2019 - 01.2021
Bachelor of Arts -
Iowa State University
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