LYNN NORTON
Administrative Professional
Copley,Oh
Summary
Focused and dependable Administrative Assistant dedicated to offering exceptional assistance to team members and clients. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
30
30
years of professional experience
2
2
years of post-secondary education
Work History
Web Client Service Coordinator
Downing Enterprises
Copley, Ohio
11.2015 - 06.2020
- Successfully created Tradeshow Orders for Portables Dept. on Exhibit Force from online submissions.
- Great attention to detail on all order deadlines to process and notify shipping for timely arrival prior to event.
- Maintained meticulous electronic filing systems with Portable clients' records and kept inventory up to date daily.
- Reviewed all incoming orders for Accuracy and show dates, contacting clients if needed with any discrepancies with inventory needed, shipping information or arrival dates.
- Main phone / email client support for Exhibit Force orders with personalized support.
- Filled in for Receptionist with other support staff as needed.
Show Service Coordinator
Downing Enterprises
Copley, Oh
11.2006 - 11.2015
- Ordered and scheduled all Client show related services electronically and by fax.
- Effectively organized and prioritized show files by Deadline Dates.
- Developed solid relationships with staff, venues and general contractors.
- Monitored and reconciled Monthly Visa Charges against client orders , recording all show billing receipts for accuracy for post show billing. Alerted Controller to fraudulent charges to dispute as necessary.
- Researched show kit information on search engines as needed.
- Upheld client satisfaction by designing accurate and detailed timelines for services per show kit deadlines.
Administrative Assistant
NVR Mortgage Inc
Akron, Oh
05.2003 - 09.2006
- Answered incoming calls using multi-line system and directed calls to appropriate recipients or Voice Mail.
- Greeted persons entering establishment, determined nature and purpose of visit, and notified personnel of appointments.
- Organized and set up new files for Loan Processors in Fiserv System, checking accuracy of paperwork for compliance issues and missing documents.
- Fluent use of Microsoft Office Applications.
- Sorted and distributed incoming mail and coordinated pickups for outgoing parcels. Mailed correspondence as necessary.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Education
Associate Degree - Hospitality Management
University of Akron
Akron, OH 09.1981 - 05.1985
Skills
Team Building
Professional
Attention to Detail
Proficient in Microsoft Office 365
Self-motivated professional
Customer and client relations
Timeline
Web Client Service Coordinator
Downing Enterprises
11.2015 - 06.2020
Show Service Coordinator
Downing Enterprises
11.2006 - 11.2015
Administrative Assistant
NVR Mortgage Inc
05.2003 - 09.2006
Associate Degree - Hospitality Management
University of Akron
09.1981 - 05.1985