Lynn A Oliveira
Taunton,MA
Summary
Proven professional with a track record of reliability and effective communication, demonstrated at H&L Bloom through expert navigation and safe driving practices. Skilled in multitasking and problem-solving, ensuring timely and safe transportation. Excelled in fostering teamwork and collaboration, significantly enhancing operational efficiency and passenger satisfaction.
Overview
31
31
years of professional experience
Work History
7D School Van Driver
H&L Bloom
10.2014 - Current
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
- Streamlined pick-up processes by confirming passenger details prior to departure, reducing wait times and confusion at stops.
- Communicated with other shuttle drivers to negotiate and build schedules.
- Collaborated with dispatchers effectively, communicating any delays or route changes as needed.
- Observed and followed traffic laws and regulations specifically reinforcing public and client safety.
- Responded calmly under pressure during unforeseen events such as road closures or inclement weather conditions, taking appropriate detours when necessary.
- Exhibited professionalism when representing the school district during interactions with community members en route or at stops throughout service area.
- Enforced disciplinary policies as outlined by the school administration while maintaining a respectful environment in the van.
- Assisted children with special needs in boarding and exiting the van, ensuring their safety at all times.
- Managed emergencies efficiently by following established protocols, safeguarding the well-being of students on board.
- Ensured timely pick-up and drop-off of students by adhering to the established routes and schedules.
Returns Warehouse
Talbots
07.2000 - 01.2014
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
- Established safety protocols for warehouse environment, significantly reducing workplace accidents.
- Ensured accurate inventory counts through regular audits and meticulous recordkeeping.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Moved furniture and boxes using utility dolly and truck ramp.
Front End Customer Service Associate Layaway
Walmart
02.1997 - 07.2000
- Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
- Managed returns and exchanges, maintaining professionalism while adhering to company policies.
- Participated in special events or sales promotions within the store, supporting marketing efforts aimed at driving revenue growth.
- Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
- Improved overall efficiency of the front end by suggesting process improvements to management.
- Developed strong relationships with customers through active listening, empathy, and understanding their needs.
- Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.
- Positively impacted employee morale by mentoring newer staff members on company values and expectations regarding customer service excellence.
- Ensured compliance with all safety procedures at the front end, resulting in a consistently safe and secure shopping environment for customers.
- Maintained a clean and organized front end area, ensuring a positive shopping experience for all customers.
- Collaborated with fellow associates to improve overall store operations and customer experiences.
- Assisted in training new team members, sharing best practices for providing excellent customer service.
- Provided exceptional service for customers by quickly processing transactions and answering questions.
- Greeted and verified members and guests upon entry to optimize security.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Cross-trained and backed up other customer service managers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
In-Home Nanny
Gail Thomas Offringa
06.1996 - 02.1997
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
- Aided in cognitive development by incorporating educational games and activities into daily routines.
- Adapted childcare approach according to each child''s unique personality traits, ensuring personalized care.
- Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
- Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
- Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
- Encouraged creativity through arts and crafts projects fostering fine motor skill development.
- Improved children''s social skills by organizing playdates and group outings.
- Assisted in developing motor skills through engaging physical activities tailored to each child''s abilities.
- Supported potty training process using gentle encouragement techniques leading to successful milestones achievements.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children everyday skills and language.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Involved children in caring for household pets and chores.
- Drove children to dance, cheer, and sports practices.
- Monitored children's play activities to verify safety.
- Supervised children on playground to help develop physical and social skills.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Regularly traveled with family to help with vacation activities and childcare.
Cashier
Purity Supreme
06.1993 - 02.1997
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Enhanced customer loyalty by participating in rewards program enrollment.
Education
General - Business
Middleborough High School
Middleborough, MA06.1995
Skills
- Traffic Regulations Compliance
- Patience and Empathy
- Safe Driving Practices
- Adaptable to change
- Defensive Driving
- Passenger Assistance
- Child Safety Awareness
- Emergency Preparedness
- Dependable and reliable
- Punctuality
- Effective communication skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Dependable and Responsible
- Multitasking
- Reliability
Timeline
7D School Van Driver
H&L Bloom
10.2014 - Current
Returns Warehouse
Talbots
07.2000 - 01.2014
Front End Customer Service Associate Layaway
Walmart
02.1997 - 07.2000
In-Home Nanny
Gail Thomas Offringa
06.1996 - 02.1997
Cashier
Purity Supreme
06.1993 - 02.1997
General - Business
Middleborough High School
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