Lynn Paladino
Registered Nurse
Hilton,NY
Summary
Diligent Nursing professional with demonstrated success in acute care setting, Nursing Shift Supervisor and Telephone Triage. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Registered Nurse
Rochester Regional Health
08.2015 - Current
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 4-7 patients daily.
- Supervised and managed functions for 28-bed Med-Surg/Pediatric unit, including daily scheduling, tasking and administration.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Coordinate the general operation of the hospital and provide administration coverage for those departments operating on a 24-hour basis when senior administration is not present.
- Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Investigated and resolved issues affecting hospital operations and patient care.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Supervised and managed functions for a 12 bed Pediatric unit, including daily scheduling, tasking and administration
- Supervised a 520+ bed hospital, including staffing, administration and Patient relations.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Demonstrated excellent critical thinking skills when evaluating patient symptoms and determining the need for immediate intervention or further assessment.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Contributed to team success by mentoring new staff members on best practices in telephone triage nursing.
- Provided exceptional customer service to callers, establishing trust and rapport while addressing their health concerns.
Inside Sales
Avnet Electronics Marketing
05.2010 - 08.2015
- Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Collected information on sales and service issues to provide effective resolutions.
- Developed and deepened customer relationships to drive revenue growth.
- Answered customers' questions regarding products, prices and availability.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Education
Associate of Science - Nursing
Monroe Community College
Rochester, NY 01.2010 - 12.2012
Skills
Chronic disease management
Patient and family advocacy
Medication Administration
Staff Management
ACLSAdvanced Cardiac Life Support (ACLS)
Acute care expertise
Family Education
DNV/ Joint Commision Regulatory compliance
Patient Management
EMR / EHR
PALS*Pediatric Advance Life Support
Hospital Supervisor
Certification
RN-BC Medical-Surgical ANCC
Timeline
RN-BC Pediatrics ANCC
12-2018
RN-BC Gerontological ANCC
11-2018
RN-BC Medical-Surgical ANCC
06-2018
Registered Nurse
Rochester Regional Health
08.2015 - Current
Inside Sales
Avnet Electronics Marketing
05.2010 - 08.2015
Associate of Science - Nursing
Monroe Community College
01.2010 - 12.2012