Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lynn Renz

Louisville,KY

Summary

Compassionate Registered Behavior Therapist recognized for high productivity and efficient task completion. Skilled in behavior modification, data collection, and treatment plan implementation to support clients with diverse needs. Excel in communication, empathy, and problem-solving, ensuring positive outcomes in challenging environments. Committed to leveraging specialized skills and soft abilities to enhance client well-being and achieve therapeutic goals.

Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments, and directing guests. A personable and organized individual possessing strong administrative skills, paired with outstanding recordkeeping and time management abilities, is committed to providing outstanding administrative support to staff and guests.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Behavior Technician

Hopebridge Autism Therapy Center
Louisville, KY
05.2022 - Current
  • Developed and implemented educational programs for 30+ children to enhance engagement and learning outcomes.
  • Assessed individual developmental needs, tailoring activities to prepare children for school readiness.
  • Collaborated with families to create a cooperative environment while ensuring safety and compliance.
  • Provided crisis management by employing de-escalation techniques like redirection and calming strategies.
  • Assisted in developing communication systems using visual supports, including picture exchange systems.
  • Supported clients in acquiring self-help skills such as dressing, toileting, and independent eating.

Photographer

Self-employeed
Palmyra, IN
06.2008 - 12.2020
  • Manipulated and enhanced scanned or digital images using computers and specialized software.
  • Research trends in photography styles to stay up-to-date with current technologies and practices.
  • Compose creative shots from different angles that are visually appealing.
  • Scouted locations and curated props for photography shoots.

Receptionist

Prorehab physical therapy
Hillview, KY
10.2018 - 01.2019
  • Managed front desk operations, handling 50+ calls daily and scheduling 30+ appointments weekly.
  • Processed patient check-ins/outs, collected co-pays, and maintained financial records and ran reports.
  • Verified insurance benefits and updated information, ensuring compliance with authorization requirements.

Surgery Scheduler

Kentucky foot and Ankle
Louisville, KY
03.2018 - 10.2018
  • Scheduled over 100 surgeries monthly by coordinating with surgery centers and verifying insurance and prior authorizations.
  • Managed patient communications, including scheduling, lab result retrieval, and reminder calls, enhancing patient experience and compliance.
  • Ensured accurate documentation and timely follow-ups.

Receptionist

Kentucky foot and Ankle
Louisville, KY
08.2017 - 03.2018
  • Managed multi-line phone system, ensuring efficient communication and appointment scheduling for over 50 clients daily.
  • Processed payments and co-pays, achieving a 98% accuracy rate in financial transactions.
  • Maintained medical records and data entry, contributing to a 20% improvement in office organization and efficiency.

Lead Child Development Teacher

St Josephs Children home
Louisville, KY
02.2016 - 08.2017
  • Developed and implemented engaging educational programs for diverse student needs, enhancing learning.
  • Assessed student development and collaborated with team to support individual growth plans.
  • Ensured compliance with licensing regulations, maintaining a safe and nurturing environment for all children.

Receptionist

U of L Psychiatric
Louisville, KY
01.2015 - 01.2016
  • Managed multiline phone systems, efficiently scheduled 50+ appointments weekly, processed patient co-pays, and communicated vital information to medical staff.
  • Handled voicemails and coordinated prescription refills, ensuring timely communication between patients and doctors.

Check out receptionist and Medical records

Parkview Phyciatric services
Jeffersonville, IN
01.2014 - 01.2015
  • Scheduled appointments and managed medical records for over 100 patients weekly.
  • Coordinated with doctors and therapists to optimize patient scheduling.

Receptionist

Family Care Chiropractic
10.2008 - 06.2012
  • Managed DME benefits and prior authorizations, ensuring accurate billing and dispute resolution for patients.
  • Scheduled appointments and coordinated patient flow, enhancing operational efficiency by 20%.
  • Provided administrative support to healthcare professionals, improving patient experience and satisfaction.

Education

Some College (No Degree) - Psychology

Spalding University
Louisville, KY

Graduate of class of 2005 -

Iroquois High School
Louisville, KY

Skills

  • Admissions Processing
  • Student Outreach
  • Database Management
  • Confidentiality
  • Interpersonal Skills
  • Time Management
  • Event Coordination
  • Team Collaboration
  • Report Generation
  • Regulatory Compliance

Accomplishments

  • Graduated in the top 15% of my class
  • Inducted into Who's Who of america

Timeline

Behavior Technician

Hopebridge Autism Therapy Center
05.2022 - Current

Receptionist

Prorehab physical therapy
10.2018 - 01.2019

Surgery Scheduler

Kentucky foot and Ankle
03.2018 - 10.2018

Receptionist

Kentucky foot and Ankle
08.2017 - 03.2018

Lead Child Development Teacher

St Josephs Children home
02.2016 - 08.2017

Receptionist

U of L Psychiatric
01.2015 - 01.2016

Check out receptionist and Medical records

Parkview Phyciatric services
01.2014 - 01.2015

Receptionist

Family Care Chiropractic
10.2008 - 06.2012

Photographer

Self-employeed
06.2008 - 12.2020

Some College (No Degree) - Psychology

Spalding University

Graduate of class of 2005 -

Iroquois High School

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