LYNN RICHARDS
Westbrook,ME
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Throughout my professional career I have exhibited the leadership skills and expertise necessary to consistently deliver results, execute with speed and efficiency, develop colleagues, and maintain professional growth with organizational goals and directions.
Overview
9
9
years of professional experience
Work History
Recruiter
Maxim Staffing
Portland, ME
08.2023 - Current
- Generated new leads through cold calling and networking activities.
- Developed and maintained relationships with existing clients to ensure satisfaction.
- Sourced and screened potential candidates for open positions.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Participated in industry networking events to build talent pipeline.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed job descriptions and postings to attract qualified applicants.
- Maintained Applicant Tracking System records of all applicants.
Sales Representative Group Manager
Barton Associates
Worcester, MA
05.2022 - 07.2023
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Maintained professional network of potential clients and business opportunities.
- Created and maintained sales environment to support business objectives.
- Prepared sales production reports for senior management.
- Performed sales consultations and educated clients on products and services.
- Tracked monthly sales to generate reports for business development planning.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Reviewed contracts before signing them on behalf of the organization.
- Monitored staff performance and addressed issues.
Commercial Loan Administrator III
TD Bank
Portland, N.A.
02.2020 - 05.2022
- Support two workout officers on assigned commercial and small business accounts of large size and complexity
- Serve as liaison for workout officers, providing efficient and reliable administrative and documentation support
- Work independently on the portfolio, including preparing legal files and corresponding with attorneys and borrowers, as needed
- Manage portfolio risk by displaying maturities and delinquencies
- Process internal and external transactions
- Assist borrowers impacted by COVID-19 on the Small Business phone line
- Approved to go into the office during COVID-19, processed all paper form items/tasks for my team
- Serve as a resource for Commercial Loan Administrators I and II
Commercial Loan Administrator II
TD Bank
Portland, N.A.
02.2019 - 02.2020
- Provided ongoing support as workout officer liaison for assigned accounts
- Supported two officers by providing service internally and externally to customers to ensure data accuracy, avoid losses and reduce risk
- Processed internal and external transactions
- Coordinated preparation and review of loan documentation, as well as supported other members of the team and department
Bartender/Server
The Woodlands Country Club
03.2018 - 04.2019
- Provided excellent customer service in fast-paced environment
- Handled bar inventory and stocking
- Coordinated service preparation and breakdown
Bartender/Server
Falmouth Country Club
Falmouth
05.2017 - 03.2018
- Promoted to lead bartender following one month as server
- Supervised waitstaff for special events, including weddings, golf tournaments, private and corporate events
- Problem-solved and provided direction to support staff to ensure efficient and timely customer service
- Managed bar inventory and stocking
Caterer/Staff Trainer
The Black Tie Company
Portland
06.2015 - 05.2017
- Served as member of the waitstaff supporting large corporate and private events
- Promoted to staff trainer
Education
Bachelors - Early Childhood Development
University of Maine at Farmington
Farmington, ME05.2018
MBA -
Purdue University Global
Skills
- Microsoft Office and Google
- Networking Events
- Leadership
- Fast Learner
- Adaptability
- Human resources policies
- Applicant Tracking Systems
- Team Collaboration
- Client Relationship Management
- Compliance regulations
- Recruitment
- Applicant sourcing
- Talent Acquisition
- Staff Development
Additional Information
- Volunteer Experience, Sweetser School - Classroom Painting United Way of Greater Portland - Presumpscot School Clean-up Environment - Spring Point Cove Clean-Up Honor Flight Maine - Portland Jetport
- Represented Barton Associates at the American Thoracic Society Conference in Washington, DC, May 2023
Timeline
Recruiter
Maxim Staffing
08.2023 - Current
Sales Representative Group Manager
Barton Associates
05.2022 - 07.2023
Commercial Loan Administrator III
TD Bank
02.2020 - 05.2022
Commercial Loan Administrator II
TD Bank
02.2019 - 02.2020
Bartender/Server
The Woodlands Country Club
03.2018 - 04.2019
Bartender/Server
Falmouth Country Club
05.2017 - 03.2018
Caterer/Staff Trainer
The Black Tie Company
06.2015 - 05.2017
Bachelors - Early Childhood Development
University of Maine at Farmington
MBA -
Purdue University Global
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