Lynn Rodriguez
Hollister,CA
Summary
Grown the business from 3 million to 6.5 million
Successfully liquidate inventory
Establish meaningful business relationships with executives, business owners, sales associates
Overview
12
12
years of professional experience
Work History
Account Manager, Outside Sales Northern California
Decorative Plumbing Distributors
09.2020 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
Inside Sales
Ferguson Enterprises, Inc.
01.2017 - 01.2020
- Support the Outside Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing
- Build and nurture customer relationships, update customer contracts, coordinate deliveries with the warehouse, answer sales calls for general information
- Provide excellent communication, time management and organizational skills
Inside Sales
Keenan Supply
01.2016 - 01.2017
- Interact with customers in store or over the phone, providing customer service and support needed to generate and close sales
- Investigate and resolve customer problems and concerns
- Process sales orders and bids generated through phone transactions
- Assist customers who pick up their product at the store
Salesperson
Water Concepts
01.2013 - 01.2016
- Assist customers in an upscale showroom floor with finished plumbing selections
- Support sales and management efforts with a positive attitude and team focus
- Build lasting relationships with customers, contractors and designers
Education
undefined
West Valley Junior College
Saratoga, California01.1985
High School - undefined
Leigh High School
San Jose, California01.1982
Skills
- High personal standards
- Systematic
- Joyful
- Customer-oriented
- Responsible
- Hardworking
- Good phone presence
- Hi-profile customer
Timeline
Account Manager, Outside Sales Northern California
Decorative Plumbing Distributors
09.2020 - Current
Inside Sales
Ferguson Enterprises, Inc.
01.2017 - 01.2020
Inside Sales
Keenan Supply
01.2016 - 01.2017
Salesperson
Water Concepts
01.2013 - 01.2016
undefined
West Valley Junior College
High School - undefined
Leigh High School
Similar Profiles
Miran KaracMiran Karac
Assiststant Branch Manager- Transportation at Plumbing DistributorsAssiststant Branch Manager- Transportation at Plumbing Distributors
Jay LeonardJay Leonard
Supply Chain Intern at PDI - Plumbing Distributors, Inc.Supply Chain Intern at PDI - Plumbing Distributors, Inc.
Benjamin WilliamsonBenjamin Williamson
General Labor Construction Worker at Decorative Concrete Of Virginia/Other ContractorsGeneral Labor Construction Worker at Decorative Concrete Of Virginia/Other Contractors