Summary
Overview
Work History
Education
Skills
Timeline
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Lynn Sharer

Lynn Sharer

Baton Rouge,LA

Summary

As a seasoned Senior Loan Officer, having over a decade of experience in the financial industry, consistently exceeding sales targets while fostering lasting client relationships has been professionally rewarding. With a track record of success in originating and closing residential mortgage loans for 16 years, excelling in analyzing applicants financial profiles and guiding borrowers through the cumbersome home purchase process with clarity and expertise has fostered excellent communication skills. With 100% commitment to exceptional customer service, a reputation for reliability and trustworthiness among clients and colleagues alike has been reached. Excellent time management skills while handling multiple complex files at one time is a must, as the main priority with every individual borrower is meeting two goals- closing on time every time, and insuring that each borrowers expectation of the process has been exceeded.

Driven by a passion for helping people, clients achieve their dream of homeownership by leveraging strong clear communication and negotiation skills while guiding the borrower through a complex lending scenario and securing favorable terms. Whether collaborating with real estate agents, builders, or internal operating teams, prioritizing efficiency and accuracy ensuring a smooth transaction and exceeding customers expectations is a priority. Senior Loan Officers, Uphold the highest standards of professionalism while driving business growth and contributing to the success of the lending institution and this the goal of every mortgage company when hiring a loan officer.

Overview

20
20
years of professional experience

Work History

Senior Loan Officer

Assurance Financial Group Baton RougeRouge
01.2008 - Current
  • Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
  • Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
  • Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
  • Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
  • Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
  • Managed a diverse portfolio of loans while maintaining low default rates through careful risk assessment and proactive borrower support.
  • Streamlined internal processes for increased productivity by implementing time-saving tools and best practices within the team.
  • Achieved high levels of client retention by providing exceptional service throughout the loan origination process.
  • Increased mortgage revenue by developing targeted marketing campaigns aimed at specific customer segments.
  • Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
  • Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
  • Negotiated favorable terms from lenders on behalf of clients, securing optimal financing options for their needs.
  • Created detailed reports analyzing potential borrowers'' creditworthiness, presenting findings to management for informed decision-making purposes.
  • Collaborated with other departments to promptly process loan applications.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Developed and implemented marketing campaigns to attract new customers.
  • Utilized risk management strategies to attain high loan approval rates.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Explained very technical financial information to applicants in easy to understand language.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Processed loan applications and monitored progress from start to finish.

Outside Sales Representative

The Advocate Newspaper
08.2004 - 12.2008
  • Achieved 4 incentive trips for exceeding company-defined sales quotas.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
  • Attended trade shows and conferences regularly to increase brand visibility.
  • Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
  • Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
  • Developed customized presentations for prospective clients that highlighted key product features most relevant to their specific needs.
  • Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
  • Collaborated with internal teams to fulfill orders and meet customer needs
  • Collaborated with the marketing team on creating effective promotional materials for events and trade shows.
  • Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
  • Mentored junior sales representatives, sharing expertise on effective communication techniques and relationship-building strategies.

Education

BBA - Marketing

Nicholls State University
Thibodaux, LA
12.2003

Skills

  • Time Management Efficiency
  • Goal-oriented mindset
  • Effective Communication Techniques
  • Technological Savvy
  • Organizational Skills Mastery
  • Analytical Thinking Strength
  • Networking and Referral Building
  • Team Player
  • Customer service-focused
  • Friendly
  • Approachable
  • Trustworthy
  • Sales expertise
  • Business Development
  • Active Listening and Learning
  • Market Analysis

Timeline

Senior Loan Officer

Assurance Financial Group Baton RougeRouge
01.2008 - Current

Outside Sales Representative

The Advocate Newspaper
08.2004 - 12.2008

BBA - Marketing

Nicholls State University
Lynn Sharer