Summary
Overview
Work History
Education
Skills
Photography
Timeline
Generic

Lynn Slusarski

Columbus,NE

Summary

Accomplished Senior Manager Ecommerce & Print at QC Supply, adept in cross-functional team leadership and expert use of Adobe products. Spearheaded large-scale projects, enhancing team productivity and morale, and significantly improved operational efficiencies. Skilled in customer service and data-driven decision-making, consistently achieving challenging objectives and driving business performance.


Years of working in Marketing (digital & print), developed skills for planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

Overview

22
22
years of professional experience

Work History

Senior Manager Ecommerce & Print

QC Supply
05.2010 - 11.2024
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Provided strong leadership to enhance team productivity and morale.
  • Implemented and developed operational standards, policies and procedures.
  • Created print pieces from 400 page catalogs to single page flyers to help our sales team
  • Created logos for internal product lines, as well as a secondary website
  • Loaded all new product content, including unique copy for website & catalog pieces
  • Made any corrections/updates on products, blogs, Q & A answers as needed - from content to images
  • Wrote blogs and handled customer service questions from blogs
  • Created eblast/email marketing content from graphics to copy/content
  • Created flow emails from content/copy to graphics
  • Shot product photography for various products; edited photos for use in social, print, website and more
  • Worked/ran Amazon seller platform from adding products to processing orders and returns. Created multiple brand pages for Amazon channel from content to images
  • Processed Ecommerce orders; handled customer service and trained new staff on processes for these orders
  • Worked with/controlled ShipperHQ shipping platform tied to the website. Created rules for shipping, made adjustments when rates weren't in line with Shipping Dept. Set up LTL shipping as well as Multi-Origin Shipping for ecommerce site
  • Controlled setting up coupons/promotions on the ecom site through the Magento platform
  • Dealt with Google to handle shipping rates shown on Google, and other issues that came up through Google Merchant Center
  • Analyzed numbers from SRP system Microsoft Navision, Google Analytics (both old version, then GA4 after update), Magento platform, and Klayvio (email marketing)

Store Manager

Claires
02.2003 - 01.2009
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Completed point of sale opening and closing procedures.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted with hiring, training and mentoring new staff members.
  • Reported issues to higher management with great detail.

Education

Bachelor of Science - Mass Communications Emphasis in News Editing

University of Nebraska At Kearney
Kearney, NE

Skills

  • Customer service - in person, over the phone & through live chat
  • Troubleshooting and problem resolution
  • Cross-functional team leadership
  • Data-driven decision-making
  • Documentation and reporting
  • Expert use of Adobe products including Photoshop, InDesign & Akrobat
  • Expert use of Magento 2 web platform
  • Skilled in photography - product & people
  • Expert content writer - product, blog, email, etc
  • Skilled in shipping management
  • Business performance management
  • Ability to work with quick changes and plan pivots

Photography

I shoot everything from lifestyle, product and family photos in the area I live in. All editing is done myself to provide my clients with the photos they are expecting. 

Timeline

Senior Manager Ecommerce & Print

QC Supply
05.2010 - 11.2024

Store Manager

Claires
02.2003 - 01.2009

Bachelor of Science - Mass Communications Emphasis in News Editing

University of Nebraska At Kearney

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Lynn Slusarski