Lynn Smith
Chiropractic Assistant/Front Desk/Insurance
Garner,NC
Summary
Friendly and dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 8 years. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Personal Care Assistant
Hamshaw Court
Hull, UK
- Assisted with daily living activities, running errands and household chores.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Remained alert to problems or health issues of clients and competently responded.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Planned activities to encourage movement, stretching and strength building.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Ran errands for patients, did shopping and picked up other necessities.
- Conferred with supervisor to discuss patient condition and medical care.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Chiropractic Office Assistant
Eric Smith, DC
Smithfield, NC
04.2013 - 05.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Entered procedure codes and diagnosis codes into medical billing software.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Received, recorded and filed medical payments by check, cash and credit card.
- Used Ezbis to schedule appointments for doctor visits and procedures.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office bookkeeping with insurance billing and patient payments.
Education
High School Diploma -
Wilberforce College
United Kingdom 05.1991 - 05.1993
Skills
Physician assistance
Payment collection and processing
Insurance billing procedures
Medical Records Management
Understanding of medical ethics
Follow-up skills
Insurance billing
Managing patient records
Dependable and Responsible
Teamwork and Collaboration
Good Telephone Etiquette
Self-Motivated
Timeline
Chiropractic Office Assistant
Eric Smith, DC
04.2013 - 05.2021
High School Diploma -
Wilberforce College
05.1991 - 05.1993
Personal Care Assistant
Hamshaw Court