Lynn Smith
Gilbert,AZ
Summary
Dynamic Business Development and Growth Manager, recognized for driving sales growth through innovative client acquisition strategies and fostering collaborative partnerships. Proven leadership in team development and engagement, streamlining processes to enhance efficiency, and achieving significant revenue increases while prioritizing sustainability in business practices.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
Work History
Business Development and Growth Manager
Clarvida
04.2024 - Current
- Increased revenue, developing strategic partnerships and negotiating favorable contract terms.
- Fostered collaboration among departments, breaking down silos for streamlined communication and improved problem-solving capabilities.
- Managed cross-functional teams to successfully execute large-scale projects within tight deadlines and budgets constraints.
- Drove sales growth by refining lead generation tactics and nurturing long-term client relationships.
- Streamlined internal processes to drive efficiency across multiple departments.
- Prioritized sustainability efforts in business practices, reducing waste while increasing overall efficiency.
- Cultivated a strong company culture, offering ongoing training opportunities and promoting from within whenever possible.
- Developed a culture of continuous improvement, encouraging employees to identify areas for optimization and implement best practices.
Business Development Manager
IVX Health
01.2023 - 04.2024
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Represented company and promoted products at conferences and industry events.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
Regional Sales Ad Operations Manager
Pulmonary Exchange, LTD.
12.2014 - 01.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Expanded territory reach by identifying new business opportunities and tailoring solutions for prospective clients'' unique needs.
- Led a high-performing team of sales professionals, providing coaching and mentoring for continuous improvement.
- Introduced new products successfully into regional markets by collaborating with cross-functional teams on launch strategies.
Clinical Director
Kindred Health
05.2011 - 12.2014
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Improved overall clinic functioning by creating standardized processes and procedures for daily operations.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Coordinated with external partners such as insurance companies, pharmaceutical representatives, and referral sources to ensure continuity of care for patients.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Analyzed data on clinical outcomes to identify trends in patient populations, informing decisions on targeted interventions or program adjustments as needed.
- Oversaw quality improvement initiatives, leading to higher patient satisfaction rates and better compliance with regulatory standards.
- Collaborated with physicians and other healthcare professionals to develop comprehensive patient treatment plans.
Education
Bachelor of Arts - Behavioral Sciences
National Louis University
Chicago, IL05-2002
Skills
- Customer relationship management
- Innovative project leadership
- Client acquisition strategies
- Industry benchmarking analysis
- Collaborative partnerships management
- Strong verbal communication
- Leadership in team development and engagement
- Achievement-oriented goal setting
Timeline
Business Development and Growth Manager
Clarvida
04.2024 - Current
Business Development Manager
IVX Health
01.2023 - 04.2024
Regional Sales Ad Operations Manager
Pulmonary Exchange, LTD.
12.2014 - 01.2023
Clinical Director
Kindred Health
05.2011 - 12.2014
Bachelor of Arts - Behavioral Sciences
National Louis University
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