Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynn Smith

Indianapolis,IN

Summary

Dynamic HR professional with extensive experience at DR Horton, adept in employee relations and compliance. Proven track record in enhancing talent acquisition and onboarding processes, while fostering a positive work environment. Skilled in benefits management and training, driving organizational success through strategic HR initiatives and effective communication.

Overview

34
34
years of professional experience

Work History

Region HR Manager

DR Horton
07.2020 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Processed employee claims involving performance issues and harassment.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.

Executive Assistant to CEO

Succeed Real Estate
11.2019 - 06.2020
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.

Office Manager

Law Office
08.2011 - 08.2013
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Case Manager Supervisor

United States Courts
06.1991 - 08.2011
  • Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
  • Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.
  • Managed budgetary responsibilities for the case management department, ensuring optimal allocation of resources based on client needs
  • Reduced caseload backlog by efficiently prioritizing cases and delegating tasks to appropriate staff members.
  • Enhanced team performance through regular supervision, coaching, and training of case managers.
  • Established a mentoring program for new hires, promoting knowledge transfer between experienced staff members and those just beginning their careers in case management.
  • Provided leadership, guidance and support to staff members.
  • Developed and implemented training programs for staff.
  • Established and maintained relationships with key stakeholders.
  • Researched best practices and developed strategies to improve program outcomes.

Education

Business

Vincennes University
Vincennes, IN

Skills

  • HR policies and procedures
  • Employee relations
  • Microsoft office proficiency
  • Training and mentoring
  • Benefits and compensation management
  • Human resources operations
  • Recruitment and hiring
  • Corrective action planning
  • Compensation and benefits
  • Compliance
  • Talent acquisition
  • Onboarding and orientation
  • Legal compliance

Timeline

Region HR Manager

DR Horton
07.2020 - Current

Executive Assistant to CEO

Succeed Real Estate
11.2019 - 06.2020

Office Manager

Law Office
08.2011 - 08.2013

Case Manager Supervisor

United States Courts
06.1991 - 08.2011

Business

Vincennes University

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