Lynn Styes

• Assessing the patients needs by gathering necessary resources to develop a personalized care plan, coordinating services, monitoring progress, and educating the patients and their family, coordinates with all healthcare providers to ensure treatments are not conflicting and that the patient has access to necessary services, like home health or transportation. Close communications with health care facilities to continuously monitor patients progress and adjust care plan as needed.

CAS -Liaison between the patient and the facility by handling patient registration, verifying insurance, arranging payment, and ensuring a smooth and efficient experience.

Patient Registration: Registering patients for all services and ensuring accurate information is collected.

Insurance and Financials: Verifying insurance eligibility and benefits, obtaining pre-certifications or authorizations, and discussing financial responsibility with the patient.

Patient Communication: Explaining costs, making payment arrangements, and collecting payments

Coordination: Working closely with clinical and financial departments to ensure smooth communication and processes.

Troubleshooting: Handling registration errors, processing payments, and managing patient accounts.

System - EPIC

• Obtains, identifies and records vital signs, prevention data, medications, chief complaints and other pertinent information; observes, records and reports pertinent patient symptoms, reactions, condition changes, and information. Prepares room and instruments for use during exam or procedure; assists practitioner with wide variety of patient care procedures and tests; collects, labels, and processes specimens and performs point-of-care laboratory tests as required by practitioner and in accordance with policies and procedures. Maintains and promotes clean, safe, and well-equipped environment for patients, family members, and staff; follows departmental and organizational directives to isolate and process contaminated instruments and supplies; cleans rooms, furniture, instruments, and equipment according to established policies and procedures. Used system Epic.

• Medical Assistant for Internal Medicine clinic. Obtained and recorded vital signs, height, weight and patient history. Administered injections and performed throat cultures. Performed EKG's, Pulmonary Function tests, Eye exams and color vision testing. Assisted physician with pelvic and rectal exams. 24 hour holter monitors and event recorders. Input data in EMR. Prescription refills, scheduled appointments and obtained authorizations for medication. Front desk duties such as faxing, copying, mailing. Triaged patient calls and questions. Used system Practice Fusion

• Administration and Medical Assistance support for a busy Dietitian clinic that provides nutrition and fitness for weight management to patients. Administration duties including new patient registration, scheduling, co-pays & payments on overdue accounts using (EMR) Greenway and QuickBooks. Medical Assistance duties include taking vitals, progress reports, BCT testing BMI for new and existing patients, insurance verification, refills and authorizations on medications, B12 injections, ALCAT sensitivity testing, labs such as phlebotomy, urine testing or fecal & salivary kits. Working hours 40-50 hours per week and able to work alone as both administration and medical assistant to run office with attending Physicians and multiple patients. Used system Greenway.

• Administrative functions such as Greet patients, new patient registration, insurance verification, patient scheduling, Co-Pays and payment collections, obtaining referrals and authorizations, patient history and prescriptions, faxing, importing, uploading, scanning, answering phones and upkeep of facility. Medical Assistant duties such as ready patient rooms, record patients’ weight, BP and heart rate, inquire patient of CC, input all vitals in system, blood work, vaccinations, clinic tests such a laboratory specimen, and call specific testing facility for pickup of laboratory samples.
• System - Athena