Quality Assurance Manager with extensive experience in performance management and staff training. Proven expertise in clinical supervision, compliance, and operational practices. Strong leadership and communication skills foster a culture of excellence and continuous improvement. Ready to leverage years of industry experience in a new, challenging role.
Monitored and adjusted treatment goals to enhance client progress consistently.
Collaborated with multidisciplinary teams to deliver comprehensive client care.
Increased parent involvement in therapy sessions to foster supportive home environments.
Maintained detailed documentation of client progress for accurate reporting to supervisors.
Provided ongoing training and support to caregivers for effective implementation of therapeutic strategies.
Implemented crisis intervention techniques to deescalate challenging situations safely.
Taught essential social, play, and life skills, including personal hygiene management.
Collected session data to assist in treatment planning and assessment.