Quandra Vanhorn
Tuscaloosa,Alabama
Summary
Experienced in providing top-notch clerical support and operational assistance to meet company needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
15
15
years of professional experience
Work History
Fire Dispatcher
City of Tuscaloosa
2019.10 - Current
- Uses computer systems and dispatching equipment to communicate and coordinate activity with fire units and EMS.
- Maintain concise records of all dispatching activities, including unit assignments.
- Dispatch assistance, including transportation requests, utility companies, tow trucks, and citizen responders.
- Assisted in the implementation of new technologies for improved communication between dispatchers and first responders, leading to more efficient incident management.
Rural Carrier
United States Postal Service
2017.12 - 2019.09
- Delivered mail, packages, and parcels to United States Postal Service customers in a timely manner.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Managed time effectively, balancing multiple tasks and prioritizing deliveries based on urgency or special requests.
Store Manager
Cash Connection
2013.01 - 2017.10
- Completed loan contracts by explaining provisions to applicants; obtaining signatures and fees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Recruited, hired, and trained initial personnel, working to establish key internal functions.
Office Manager
Graceland Apartments
2009.07 - 2011.04
- Responded to tenant complaints and issues
- Advertised rental vacancies
- Collected rent and managed tenant records
- Prepared and enforced lease agreements.
Education
Hillcrest High School
Tuscaloosa, ALSkills
- Records management
- Supervisory expertise
- Office management
- MS Word, Excel, PowerPoint, and Outlook
- Data entry
- Report and document preparation
- Loan processing and collections
- Information Relay
- Information intake
- Emergency Medical Dispatch
Timeline
Fire Dispatcher
City of Tuscaloosa
2019.10 - Current
Rural Carrier
United States Postal Service
2017.12 - 2019.09
Store Manager
Cash Connection
2013.01 - 2017.10
Office Manager
Graceland Apartments
2009.07 - 2011.04
Hillcrest High School