Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quandra Vanhorn

Tuscaloosa,Alabama

Summary

Experienced in providing top-notch clerical support and operational assistance to meet company needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Overview

15
15
years of professional experience

Work History

Fire Dispatcher

City of Tuscaloosa
10.2019 - Current
  • Uses computer systems and dispatching equipment to communicate and coordinate activity with fire units and EMS.
  • Maintain concise records of all dispatching activities, including unit assignments.
  • Dispatch assistance, including transportation requests, utility companies, tow trucks, and citizen responders.
  • Assisted in the implementation of new technologies for improved communication between dispatchers and first responders, leading to more efficient incident management.

Rural Carrier

United States Postal Service
12.2017 - 09.2019
  • Delivered mail, packages, and parcels to United States Postal Service customers in a timely manner.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Managed time effectively, balancing multiple tasks and prioritizing deliveries based on urgency or special requests.

Store Manager

Cash Connection
01.2013 - 10.2017
  • Completed loan contracts by explaining provisions to applicants; obtaining signatures and fees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions.

Office Manager

Graceland Apartments
07.2009 - 04.2011
  • Responded to tenant complaints and issues
  • Advertised rental vacancies
  • Collected rent and managed tenant records
  • Prepared and enforced lease agreements.

Education

Hillcrest High School
Tuscaloosa, AL

Skills

  • Records management
  • Supervisory expertise
  • Office management
  • MS Word, Excel, PowerPoint, and Outlook
  • Data entry
  • Report and document preparation
  • Loan processing and collections
  • Information Relay
  • Information intake
  • Emergency Medical Dispatch

Timeline

Fire Dispatcher

City of Tuscaloosa
10.2019 - Current

Rural Carrier

United States Postal Service
12.2017 - 09.2019

Store Manager

Cash Connection
01.2013 - 10.2017

Office Manager

Graceland Apartments
07.2009 - 04.2011

Hillcrest High School
Quandra Vanhorn