Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Lynn Vaughn

Brooklyn

Summary

To obtain a position utilizing my skills in a supervisory role implementing information technology, conflict resolution and as an intake specialist. Authorized to work in the US for any employer

Overview

12
12
years of professional experience

Work History

Case Manager

Camba Homebase
01.2023 - 04.2025
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Coordinator/Shift Supervisor

Samaritan Daytop Village
11.2020 - 01.2022
  • Provide direct training, orientation, supervision and support for 75 Residential Aides
  • Conducted performance reviews and developed corrective action plans (CAPS) and performed follow ups to implemented plans of action
  • Ensured prompt delivery and data integrity of any and all DHS correspondence
  • Thoroughly wrote and/or reviewed incident reports submitted by staff to recommend approval
  • Work closely with Clinical team to provide, find and/or arrange supportive services such as substance abuse treatment, job training and transitional housing
  • Utilized CARES and AVATAR systems to keep accurate counts of all 100 clients temporarily housed in facility and/or removed clients from system
  • Provided direct crisis intervention and/or conflict resolution support for clients and staff under supervision.

Assistant Manager

BK Lobster
06.2020 - 11.2020
  • Supervised, scheduled and assigned over 75 employees working on specified shifts
  • Facilitated, trained and orientated new employees while implementing illustrated videos according to sanitary guidelines
  • Maintained accurate time records for payroll
  • Maintained supplies and requisitioned items when necessary.

Shift Supervisor

Help USA
01.2015 - 01.2017
  • Supervised and coordinated all 25 residential aides and 20 maintenance personnel on tour
  • Conducted intakes for all newly arriving clients, assigned beds via DHS Cares System and facilitated count procedures
  • Interviewed 200 clients for assessment, provided information and advice, and wrote detailed case notes for records
  • Provided conflict resolution, in conjunction with DHS police officers, wrote detailed incident reports and provided emergency assistance when necessary.

Client Care Worker

Volunteers of America
04.2014 - 05.2015
  • Conducted assessment for newly arriving clients aged 18 and over and wrote comprehensive case notes
  • Facilitated conflict resolution between clients and/or staff and notified DHS police officers if needed
  • Conducted facility counts and utilized DHS Cares system to enter and remove clients from DHS system
  • Devised workaround solutions for [Type]-related issues
  • Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for more business

Residential Aide

New Providence Women's Shelter
01.2013 - 04.2014
  • Performed comprehensive assessment tours of facility and notified emergency staff if needed
  • Conducted facility counts utilizing DHS Cares System to remove and enter over 250 clients into facility
  • Facilitated conflict resolution between staff and notified authorities if needed
  • Stored and documented clients belongings if clients did not return to facility and removed client from DHS

Education

Associate's Degree - Liberal Arts and Sciences

Medaille College
Buffalo, NY

Skills

  • Microsoft Office Specialist, Fire Safety Coordinator, Narcan Trained
  • Conflict Management
  • Shift Management
  • Typing
  • Interviewing
  • Employee Orientation
  • Information Technology
  • Data Entry
  • Leadership
  • Management
  • Assistant Manager Experience
  • Supervising experience
  • Customer service
  • Microsoft Excel
  • Special needs
  • Intake
  • Individual / Group Counseling
  • Crisis Intervention
  • Intake Experience
  • Addiction Counseling
  • Administrative Experience
  • Microsoft Word
  • Organizational Skills
  • Microsoft Office Specialist
  • Specialize in all aspects of Microsoft Office
  • Certifications and Licenses
  • Fire Safety
  • F-80 Able to conduct, run and document emergency fire drills implementing exit strategies and
  • Evacuation processes for FDNY
  • Assessments
  • Supervisory skills: Motivating & assessing employees — Familiar
  • Motivating others to achieve objectives and identifying improvements or corrective actions
  • P>Negotiation
  • P>Employee scheduling

Personal Information

Title:

Timeline

Case Manager

Camba Homebase
01.2023 - 04.2025

Coordinator/Shift Supervisor

Samaritan Daytop Village
11.2020 - 01.2022

Assistant Manager

BK Lobster
06.2020 - 11.2020

Shift Supervisor

Help USA
01.2015 - 01.2017

Client Care Worker

Volunteers of America
04.2014 - 05.2015

Residential Aide

New Providence Women's Shelter
01.2013 - 04.2014

Associate's Degree - Liberal Arts and Sciences

Medaille College

Similar Profiles

CREATE PROFILE
Lynn Vaughn