Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynn Wightman

South Jordan Utah,UT

Summary

Dynamic Sales Manager with a proven track record at Doug Smith Kia, excelling in relationship building and sales strategy development. Achieved significant revenue growth through effective team training and motivational leadership. An analytical problem solver, I foster a culture of continuous improvement, ensuring client satisfaction and operational efficiency.

Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.

Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.

Overview

44
44
years of professional experience

Work History

Sales Manager

Doug Smith Kia
09.2023 - 08.2025
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Finance Manager

Doug Smith Kia
03.2021 - 09.2023
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Played key role in strategic planning sessions, offering insights that shaped company direction and growth.
  • Complied with established internal controls and policies.
  • Analyzed business processes to identify cost savings and operational efficiencies.

Sales Associate

Doug Smith Kia
01.2011 - 03.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Owner Manager

Focus on Finish
03.2009 - 01.2011
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Sales Associate

Doug Smith Chrysler Jeep Dodge
11.2006 - 03.2009
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to achieve monthly sales targets.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Owner Manager

Wightman Remodeling
01.1986 - 11.2006
  • Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers to secure better pricing and terms, resulting in reduced overall business costs.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Assistant Store Director

Dan's Foods
06.1983 - 12.1986
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Developed a positive store culture by fostering open communication and promoting teamwork among employees.
  • Oversaw cash handling activities ensuring accuracy and security during transactions.
  • Double-checked product pricing and displays.
  • Enhanced overall shopping experience by addressing customer inquiries promptly and assisting them in making informed purchasing decisions.
  • Responded to customer complaints and comments.
  • Regularly monitored sales data to identify trends and adjust inventory levels accordingly.
  • Maintained a clean, safe, and organized store environment for both customers and employees.
  • Increased customer satisfaction with attentive service and quick resolution of issues.
  • Partnered with store director to interview, hire, train, and develop department managers and team members to build and sustain high in-store performance.
  • Assisted in recruiting new team members, conducting interviews, and facilitating onboarding processes for new hires.
  • Worked closely with suppliers to negotiate favorable pricing and delivery terms resulting in cost savings.
  • Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
  • Collaborated with the Store Director to develop and execute strategic plans for store growth.
  • Supervised daily operations by directing customer service, inventory and sales operations.

General Merchandise Manager

Dans Foods
06.1981 - 06.1983
  • Effectively managed merchandise returns and exchanges, minimizing financial loss while preserving positive customer relationships.
  • Reduced inventory shrinkage through meticulous tracking, frequent audits, and staff training on loss prevention techniques.
  • Implemented staff scheduling systems that optimized productivity while minimizing labor costs during peak hours of operation.
  • Streamlined merchandise flow by implementing efficient receiving processes and timely replenishment of the sales floor.
  • Established strong relationships with suppliers to ensure timely delivery of quality products at competitive prices.
  • Improved store sales by implementing innovative merchandising strategies and optimizing product displays.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Education

No Degree - Business Management

Strayer University
01-2020

No Degree - Building And Construction

Utah Technical College
Salt Lake City Utah
05-1978

No Degree - General Education

University of Utah
Salt Lake City Utah
05-1976

High School Diploma -

Skyline Highschool
Salt Lake City, UT
06-1974

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Motivational skills
  • Verbal and written communication
  • Sales expertise
  • Sales presentations
  • Sales strategy development
  • Positive and upbeat
  • Analytical problem solver
  • Goals and performance

Timeline

Sales Manager

Doug Smith Kia
09.2023 - 08.2025

Finance Manager

Doug Smith Kia
03.2021 - 09.2023

Sales Associate

Doug Smith Kia
01.2011 - 03.2021

Owner Manager

Focus on Finish
03.2009 - 01.2011

Sales Associate

Doug Smith Chrysler Jeep Dodge
11.2006 - 03.2009

Owner Manager

Wightman Remodeling
01.1986 - 11.2006

Assistant Store Director

Dan's Foods
06.1983 - 12.1986

General Merchandise Manager

Dans Foods
06.1981 - 06.1983

No Degree - Business Management

Strayer University

No Degree - Building And Construction

Utah Technical College

No Degree - General Education

University of Utah

High School Diploma -

Skyline Highschool

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